Tonight one of my part time customers (they bounce between me and another shop) posted a picture of a bad crustless pizza they got from my competition. As soon as I saw it I posted "Call me and I will replace it for you. I can have it ready for pickup in 15 minutes." Here are some of the posts that followed" What a thoughtful thing to do. Can’t wait to order my crust less pizza from Daddio’s. Richard you are a class act my friend. You never fail to provide above and beyond service! kuddos to You Mr.Daddio! That is so very kind to offer a replacement to her. Never had Daddio’s before but we’ll be making a special trip to town this weekend for some crustless pizza there after this grade A customer service I will now too! That’s amazing The original picture looks like you had eaten it already if that’s the way it came that’s really pathetic, even more so is the way they handled it when you called to offer your complaint. To have a totally different restaurant owner offer you a replacement at no charge is just awesome, and gives me faith that good customer service still exists. Lately I have been blown away by bad customer service. I’ll be ordering from daddios also this weekend now that I know they make crustless pizza and I he’s obviously a great man And this my friends is how you do customer service, Daddios had a no charge replacement for me with 15 minutes... never ordering from *****’s again Omg that's fantastic! I love Daddio's Pizzeria Ltd. Such great local service and what a pizza should look like. They just gave it to you?! yes, he wanted to make sure we never order anywhere else again and be damn sure I’ll be a loyal customer to the grave now I think you can see where this is going. There were at least 30 more posts and the total cost to me was $3.42. Not a bad price for that kind of coverage. I had heard the idea from someone around here to offer a satisfaction guarantee for not only your own food but for anyone else as well. With social media it is a real good idea.