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Recent content by igpizzaprincess

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    What Makes a Great Employee?

    I have had great luck with people who have a decent amount of recent experience as a Crew Trainer for McDonalds. I have also had good luck with people who have put a good amount of time in “Back drive thru” for McDonalds. Just an interesting thing I have noticed.
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    R U OPEN SUNDAYS?

    We have been open for 12 years and have NEVER been open on Sunday. Not even for the super bowl. This decision was made in the beginning and has sometimes been difficult to stick to. Especially during Graduation season! But we are a small store and we go full speed the other six days a week. I am...
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    How to change long running special? Help desperately needed!

    Re: How to change long running special? Help desperately nee Thanks everyone for the great suggestions! We actually did raise the price once, about 4 years ago. When we started the Monday Special it was only $5.00! Raising it to $6.00 actually dropped sales by about 50 pies, especially in the...
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    Who decides when to stop deliveries in bad weather?

    We have always made a joint decision between management and my experienced drivers. Customers are given long delivery times and if they call back to complain about how long it has been I don’t give an inch. PS-a good way to get your manager to call off delivery in bad weather: Have her husband...
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    How to change long running special? Help desperately needed!

    We are a family owned shop in a small town. As a customer appreciation day ,for the last 7 years, every Monday, we have run a special for a 16" cheese pizza for $6.00 . No limit on how many you can get and extra toppings are $1.50. We have made a mistake in keeping the special this long, now the...
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    Relative Problem

    I agree with Kris. We have had similar situations in the past. Some we have just rode out until the person left and looking back that was not the best idea. They cost our business quite a lot. To avoid this in the future, we have adopted a blanket policy of 'if I can’t fire you, I can’t hire...
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    Competitors Coupons

    We offer to meet or beat any local competitor, which includes 2 chains (one popular for a 5-5-5 deal). I have only had a few customers even challenge this because our pricing is very affordable. We also have small print that says ’ some restrictions may apply". Such as if you call to get the...
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    Desserts To Go

    We are almost exclusively delivery and carryout. For desserts we offer New York Style Cheesecake, Tiramisu and a Caramel Apple Dessert Pizza (9" pizza with apple pie filling, struesel topping and caramel sauce). The Cheesecake and Tiramisu are feast or famine, we even discontinue them during...
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