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Recent content by Ouzoshots

  1. O

    Gyros, What the heck am I thinking?

    We tried Gyro Sandwiches over 30 years ago at my fathers business when I was a teenager. Sold maybe one a week. At that time Feta was very foreign to our customers. After the movie “My Big Fat Greek Wedding” came out, it seemed like it put Greek Food on the map. Mediterranean or Greek fast...
  2. O

    Chargebacks

    Yes I did!! Just finished install yesterday! So we’re extremely fresh with it. They capabilities seem amazing. We’re just happy to process an order at this point because its so new to us. They anxiety of changing POS system is extremely high, everybody was in panic mod the first day. The good...
  3. O

    Chargebacks

    Unfortunately with previous POS I couldn’t block them easily. They kept using a different phone number which would create new customer. Once we stopped delivering to that address, they would call from another address but we found they would use same card. So now we needed to be on the look out...
  4. O

    Chargebacks

    I’ve lost almost 2k as well. Credit Card gets keyed in and it’s usually the same people in my case. I filed a police report but awhile back but still no word. Not holding my breath either for any word from police either. Just chalked it up as part of doing business. I figure I won’t be able to...
  5. O

    Custom Box Question

    Since the custom boxes are considerably higher in price, here are some questions for you guys & gals: 1) How often do you change the color or design of boxes. How easy is it and do you pay for setup or new plate fees? 2) Have you tested different types of designs before deciding on the...
  6. O

    Installed Edge 60WB's last night. Stoked

    Red does look cool! Your kitchen reminds me of those fancy rooms where you’d see an exotic car parked. Nice!
  7. O

    Custom Box Question

    What do you guys pay for custom boxes? Right now we’re paying around $14 for 14"white generic ones and around $18 for the 16". I’ve seen at Restaurant Depot for several dollars less for the Brown generic type box. I’m sure amount ordered has a lot to do with it. But wondering how much for a 14"...
  8. O

    Minimum wage increase in NY

    Same issue here in CA. The fear of how this is going to play out is crazy. How much will your good employees expect to get then? So many more questions arise then answers for me. My employees are worried as well, especially the full time ones.
  9. O

    Tony Gemignani's Pizza School...

    Several years back before I started my store, I entertained the idea of going. I was thirty for knowledge. Instead I went to his restaurant and just ate pizza! He happened to walk in, and I must say, Tony was extremely nice and offered a tour of his kitchen and made us feel at home. I reminded...
  10. O

    What you learned at Pizza Expo this year

    I was able to catch the tail end of the event. I’ve been going to the show for several years now before I opened my first pizza place. It’s been my ‘go to’ source of info as well as this forum because I’ve never worked in a pizza place prior to opening. After being in the business for a year...
  11. O

    Box Toppers

    Nice looking pizza! I would probably add a few more coupons though next to those two. I’m just putting together our first box topper. Not sure what size is best or if it matters. More coupons or Pics or combo of both. We just closed our first year so still learning. Curious to see what the other...
  12. O

    Security Cameras: Who has them? How do you use them?

    The other day customer complained she got short changed and my cashier swore she gave the customer the missing $10. Sure enough the customer was correct and we were able to correct the mistake thanks to the cameras. Now I know to keep a closer eye on our cashier. I believe the more cameras the...
  13. O

    POS Advice - Future POS ?

    I’ve been using futures for the last year, only because I was naive and had a previous relationship with a vender from another business. Futures does everything you need it to do but with one big difference. In my case, we’re take out delivery, future works but the pos systems like Revention and...
  14. O

    Mobile Swipers

    Last 3 months I’ve been hit with 5 chargebacks. All delivery keyed in credit card , we get imprint once delivered. We connected the dots, same group of people making the orders. Owners of cards ended up being out of state. They would use different delivery address but one time they tried to...
  15. O

    Slices,,, profitable ?

    Started the business with slices, one of my best days is when I got rid of slices. Many told me to just sell mini pizzas instead for a higher price point which I did. I was going nuts selling slices for a couple of bucks and then have the pizza sit around until thrown away. It really depends on...
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