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    Sauce problems over the past month... thoughts?

    Day 1 is the mix… then used on day 2-7 But just 2-3 days have mixing is when it’s “turning”.
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    Sauce problems over the past month... thoughts?

    We use a Tomato Puree with 1.06 gravity for our sauce and over the past month we’ve been having issues with it going “bad”, meaning it becoming extremely tart and has a beer smell to it after 3-4 days once we mix it. We’ve never changed the recipe, all the brands of spices and the tomato puree...
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    Bar Rescue... where do they get their facts?

    So in watching Bar Rescue last night… how do they exactly get all of these specs on the potential customers in the area, what the customers are looking for in restaurants/bars… when there is over/under saturation of a particular item and what to sell instead. Other then census, which just shows...
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    Mercury Payment and Point of Success, I GOT ISSUES HERE!

    Yes it’s through the internet and yes we have always used Googles 8.8.8.8 and 8.8.4.4 and never had an any internet issue.
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    Mercury Payment and Point of Success, I GOT ISSUES HERE!

    As my mass rage towards MPS continues… This morning at 11:31… Card 1 attemped, Card 2 attempted, Card 1 attempted again… then Card 1 attempted and passed the 3rd time. (Which we then removed from payment because our backup SQUARE, processed it the FIRST time through). Awesome. What are the...
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    Mercury Payment and Point of Success, I GOT ISSUES HERE!

    A CUSTOM POS - I’ll PM you… PIZZA2007: When we signed up for Square to use as a backup, we initially started it with an EIN and no SSN just like GotRocks. Never had an issue… but never had to refund anyone either so it’s a crap shoot there. We did have to refund a couple people a few times...
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    Mercury Payment and Point of Success, I GOT ISSUES HERE!

    Thanks guys! We actually DO have Square as a back-up just incase this problem occurs… we’ve even had problems a couple weeks ago where the customers cards were declined by Mercury, but processed PERFECTLY fine with Square. And mercury blamed it on ME for not entering the CCV correctly… right…...
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    Mercury Payment and Point of Success, I GOT ISSUES HERE!

    So we just opened today at 11am, and what do ya know, credit card problems, Host Unavailable 004099 from Mercury. This is the 2nd time in the last month this has happened. We try calling customer service… busy signal… busy signal… busy signal. Can’t make any money to pay for having to upgrade...
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    Our WHEAT bread is actually WHITE... why?

    So we’re trying to make a Wheat bread sub roll, used the same recipie as our white sub roll (using all purpose flour)… but we bought King Wheat. Well the flour itself is white, just like our All-Purpose. And the rolls after baking look exactly the same as our white. Aparently we used the wrong...
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    Insurance: who do you use?

    We have a pickup/delivery shop and we’re looking for some quotes… So in the PMQ post cards there is a card for PizzaInsurance.com Has anyone used them? How is their pricing and service? Other then that I have not been able to find to many companies that work the pizza delivery in IL, whom do...
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    Loyalty Programs- Cards are declining... apps are increasing

    So our loyalty card program, along with most other places have been declining… and the study I recently read confirms the cards are a thing of the past. While new phone apps are growing in popularity and are already surpassing the amount of customers and actually USE the program compared to...
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    Mercury Payment Systems... anyone else getting jacked these NEW "Fees"?

    I’ve been using Square and Paypal readers at my other shop… attached the device to the tablet or smart phone and process it right there. No hidden fees or any other bull… they just take their 2.9% and deposit the rest into the account. Done. My big thing was the Mercury has a Loyatly program…...
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    Mercury Payment Systems... anyone else getting jacked these NEW "Fees"?

    So I just recieved last months statment and I got hit with a “$169.00 Data Security Fee”… Then when I logged into my account to take a look, theres a new message saying: “Beginning May 2015, merchants will be assessed a Regulatory Compliance Fee of $79.50 on a semi-annual basis (i.e., twice per...
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    Is "The Black Book" still relevant or is there a new go to?

    LOVING Mailchimp… thank you for that! Now are there any free mass texting programs out there?
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    Chicago Deep Dish Pan Removal?

    We’ve always just used a standard pizza serving spatula.
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    Is "The Black Book" still relevant or is there a new go to?

    Lol, it’s funny you say that. I just found mail chimp and sent the first mass email last week. I think we get a decent response from it… Only have 100 emails so far so it will take a while to grow. We use Point of Success… We do have loyalty cards that we’ll be starting shortly so that’s a step...
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    MM PS360 Making some odd noise... ideas?

    Sort of nothing… the next day when I read to open the panel and see if the noise was coming from there, it stopped. Noise has not came back since. So I guess we just need to sit and wait until it starts happening again so we can trace it down. I’m sure we need to clean the burner blower motor...
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    Is "The Black Book" still relevant or is there a new go to?

    I see that is made by Karington as well… which version are you using of their system, the200-250-300 version and what all do YOU actually have to do to keep it functioning? And what kind of response do you get from it? So basically starting from scratch for a new pickup/delivery shop… only been...
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    Is "The Black Book" still relevant or is there a new go to?

    I know “The Black Book” was created years ago and wanted to know if it’s strategies are still relevant to the way the world is now when the internet takes priority instead of print material. Has there been a new comer for our industry to look to for help in the marketing scene or stick with the...
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    MM PS360 Making some odd noise... ideas?

    So over the past few days my upper PS360 (never use the lower) has been making some noise. Thought it was the neighbors at the gas stations across the street sawing concrete which sounded like it was coming through the hood system… NOPE, IT’S THE OVEN. Like I said, it sounds like someone...
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