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stpaullee: I didn’t know you had also posted to the Point of Success Roundtable. I was on vacation and thought I might be able to help. It’s beautiful in San Diego this time of year by the way! Only had six nights there and it’s back to work on Monday.

BigHoller offers two service type selections that map to two service types in Point of Success. They are take out and delivery. If they can change your delivery selection to say dine in then you could set your dine in service type in Point of Success to be selected when “delivery” is selected on...

I’ve used a service called crowdSPRING for graphic design work in the past. They offer a new company naming category and your tagline request seems like it may fit. You’ll spend a few hundred dollars but for something as important as this it’s probably worth it! You can find them at...

Pizzamancer: No, prices are staying the same.

A huge new version of Point of Success will be released April 16.

It’s harder than it used to be to find the link to get to the Think Tank from the PMQ site. I’d recommend adding a more prominent link, like on one of the main menus, in addition to the link you currently have in the body content. For a moment I wondered if the TT disappeared like the forum on...

Interesting new law will take effect in a little over a week: http://usa.visa.com/personal/using_visa … index.html A few states that prohibit surcharging are listed at the same link.

Sorry this is off-topic, but I’d like to give you the answer to your database problems. Here are the causes of Point of Success database errors: Power failures cause 95% of database problems. Your point of sale system can only be as stable as the hardware platform on which it runs. You need an...

There is nothing in Point of Success or its database server that should cause this problem. We use a customized embedded database server that is completely unique to Point of Success so I can’t imagine how it could conflict with your existing system. I’d be happy to talk with you to see if we...

Piper: Yes I have. GoDaddy migrated our hosting account to a new server. This may also have some relationship to their massive failures from earlier this week. Standing by for a fix!

deaconvolker: Thank you for the suggestion! I confirmed that it is on our list.

You are correct, Premium only. Sorry I didn’t remember that detail. Here are all the differences: http://www.pointofsuccess.com/comparison.htm

Use a scale that calculates the total price - Set up a product code that asks for the price when it is added to the order. Point of Success supports printer-controlled cash drawers. These drawers are simply constructed and very rarely fail. The only component in the drawer is a solenoid to kick...

You can get Point of Success Special Edition at www.freerestaurantsoftware.com. It’s not designed for pizzerias but it’ll work just fine in your sandwich shop.

I did this in my pizzeria and it worked very well. I visited about five businesses a day between 10:00 and 11:00 in the morning. I talked to someone at the company for a few minutes about our restaurant and the things that made our pizza unique. We offered a free large one topping pizza and...

brad randall: Because there is no preauth/postauth transaction available for gift cards the tip needs to be added before the gift card payment is entered or as a separate transaction when the driver returns.

The “Sales Tax Collected by Product Type” report was designed specifically for this issue. Assign a separate product type to your gift card product code to break out the tax collected (or in this case not collected) for them on the sales tax report. Defining a gift card Product Category will...

Talking with a customer is not an uncommon thing with me. Probably happens about as often as most owners pitch in on the make line! Customers are more fun than anything else I do - Thank you for the compliment!

I’m 100% with Brad. I was faced with the same reality 10 years ago because of a huge battle with my partner. Revenue situation was almost an exact duplicate of yours. What could have been a $30,000 sale of a turnkey operation ended up as a $13,000 equipment liquidation. Sell the business.

When I spoke with you Sunday afternoon you said that you would call us to redo the registration. I don’t see that you’ve done that yet today! When we spoke we talked about your computer problems. I believe that it’s your printer causing the problem because Windows power management is shutting...