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BigHoller is addressing several discounting issues now. Don’t write us off just yet.

If you own Amigopos we offer a competitive upgrade at 50% off our regular price. Get Point of Success Premium for $299.

Make sure you also post this in the Reports Customizations forum on the Point of Success Roundtable. We can also create any custom report you’d like to have through our customization service.

I’m uncomfortable getting in the middle of this discussion but I wanted to be sure you know about all your options. If you are installing multiple stores using the same concept for each store it is a simple matter to copy an already designed menu for use in another restaurant. Do it once, use...

You can do what you want to do with hardware at your restaurant or with a hosted PBX provider. The feature you are asking for is called ACD (Automated Call Distribution). This will direct incoming callers to an available telephone representative or hold the call until someone is free to answer...

Invite me back any time! It was a good experience despite the technology wrangling.

I have online ordering information that applies to any POS system and any service provider you use, not just ours. It may still be worthwhile for you to attend. It is not my goal to sell Point of Success or our online ordering solution so you won’t need to endure a sales pitch!

How are your power management settings configured? I would turn all of them off. Turn off all power management options in control panel on all computers. Having the server or workstation hard disc power down can cause a pretty big delay in seeing software responsiveness. Turn of the power...

The issue is related to “how easy” it is to get a particular printer to work rather than “will it work.” POS printers can be interchangeable to a point but it’s not universal. One example is Dinerware. It works only with Epson printers (and perhaps with other printers in Epson emulation mode)...

deaconvolker: What POS system are you using? You need a printer that is compatible.

I just ran across another program that can help you. It’s called WinLock. It’s a VERY comprehensive security program that will fix all your problems. See it here: http://www.crystaloffice.com/winlock/

Not sure you can lock out access to the Internet in Vista, but you can set up Point of Success to require appropriate security to exit the Order Entry program, preventing access to Windows and the Internet. You’ll need to take extra steps if you have hardware keyboards connected to your...

Re: Small phone system… add an “on-hold” message Hello Direct sells a simple music on hold system that looks like it will work with your phones. Here is the web address: http://www.hellodirect.com/hellodirect/ … kuid=13029 With this hardware you will need to record your own on-hold messages...

You need to do BOTH! Existing customers are already interested in your restaurant. They’ve proven that by giving you their money! Pizzachop said it perfectly: “…if you cultivate your relationship with your existing customers (maximizing their level of satisfaction with every experience), they...

I’m qualified to discuss the hardware so here we go! Every company that sells turnkey systems offers all-in-one POS computers. This hardware is good because it takes less space than a component system and it looks very professional. These systems are designed for restaurants and retail...

Not too sure where you have looked before or the total you’re trying to hit. Have you checked POSWorld at http://www.posworld.com? Dell has some amazing deals on computers. Here’s one for $279: http://www.dell.com/content/topics/topi … l=en&s=bsd

deaconvolker: Nope, we don’t do the NAPICS show. The most common problem with the demo is that it is live software, not one of those fancy slide shows. Since it is real software it includes a database server. When connecting to the database server your firewall program asks if you want to allow...

indie pizza: We don’t make you find a dealer, but there are many dealers who can help you if you need it. We extended our offer until February 13. Now you have time to call us!

cobblestonepizzaco: You can’t register a domain name for free, mostly because there are costs involved for the company acting as the registrar. This shouldn’t be much of a problem though - GoDaddy has domain registration on sale for $9.99. You can host your web site there very inexpensively...

Re: Need Your Opionion on POS Systems You should make a point in your article that no matter which system they own, readers should use the marketing features. I am shocked that so few pizzerias use marketing features in their POS. All pizzeria-oriented POS systems include tools to help sell...