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Yea, I love the language places like this use. “cost plus” " discount rate". My favorite is the ole insurance “premium” We should adopt all of this fakery. Pizza “discount rate” Wing “premium” “cost plus” appetizer pricing Good Lord!!

Speedline used to sell one that integrated with their system. I’m sure if its still around or not?

My plan is to order a station or two and just start testing them to see how they can help us. The make tickets work great for us. Our makeline is 26 feet long. The ticket travels with the order down the line and is made by several different people along the way. The person that loads the oven...

I would say to not be so much of bean counter. Just do what makes the customer and the employees happy and everything else will fall in place. I’ve spent too much time in the early years trying to shave off a nickle here and dime there. I’m not saying that I don’t watch or care about expenses...

We have been at this since the 1980’s so its been a slow path. My wife always tells people we are a 30 year overnight success. If you want to be an expert at something its simple. Spend 10,000 hours living, eating and breathing it. I have spent 10K hours making pizzas, 10k hours delivering...

I work in the stores about 40 to 50 hours a week and then put another 20 to 30 hours a week into behind the scenes admin type stuff. We have good systems in place but we can always do better so I constantly work improving our systems. I pretty much just work for fun though. If I was hit by bus...

Its not much percentage wise, that’s why I don’t get too bent out of shape about it. Its combined for all our 4 stores. Its about .25% of our credit card sales. Most of the charge backs are from 2 of our locations that have a high criminal element in their areas.

We have never won a charge back dispute. I don’t bother even trying because its a total waste of time. We have about a $1000 a month in charge backs. Most are from orders 6 months to a year in the past. Its about 70% fraud cards and 30% people that decided to just “not pay”.

Ours was cancelled a couple of years ago and it took us 6 months to get it replaced. We could get instant coverage for 100k a year or wait and get it for 30k. Being that we never had a claim so we rolled the dice and waited. Sure enough we had a driver use his moms car, get in an accident and...

I would keep the make tickets for sure. Just use the screen as a helper.

Yes let us know how it works out. I need to at least experiment with a kitchen display system. As you know Mondo we have a huge issue with dozens of delivery tags printing out all at the same time and creating that pile on the cut table. Then we have to change the order around at the make table...

A few years back when cheese was at record highs I stumbled across an article that was headlined " Dominoes Pizza is unaffected by rising cheese prices " I was very interested to say the least. How do they do that?? Well come to find out, the article is an interview with one of the Dominoes...

In our area the Holiday always overrides the day of the week. New Years Eve will be around the same sales as NYE the previous year regardless of the day it lands on. We like it when a busy holiday lands on a typically slow day. Like Halloween did this year. NYE is about 20% busier than a Sunday...

We do both full and partial inventory. To take a partial you’ll want to set up your “partial” items as “critical items” in the stock item settings. We do this for mozzarella as we inventory it each day. Its not mandatory but it helps for reports. Enter the count for for the partial item, post...

How are you cutting the pizzas? Do you cut directly on the ripple insert, or do you cut on a peel and slide the pizza into the box?

Our sales are up overall to last year but Sundays are down. My son in law has 2 tickets to a game next month and everyone is refusing to go with him. Sent from my iPhone using Tapatalk

We have 130 employees and can only think of 1 smoker at this time. He’s a driver and I think he takes care of business on the way back from delivery. We have to offer 10 minute breaks for every 3.5 hours worked.

As Daddio said, have your current staff bring in their friends. About 90% of our hires come from this. We put the word out and people start coming in. Some places pay a bonus for this but I found we didn’t need it. We had a guy a few years ago that brought in upwards of 25 people. He’s long gone...

Northern pizza equipment also sells an in house grate and pan set up. It’s more in the neighborhood of $600. I haven’t tried it. Sent from my iPhone using Tapatalk

I purchased the grate and drawer option for a unit a few years ago. They are pretty crappy. They are a good 2k or more and it wasn’t even a year before the welds started breaking apart on it ( spot welds ). We set up the stores with 2 makelines next to each other so we use it as the second unit...