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  1. S

    I'm out. I closed today

    Wow you’re quite the salesman. All these people from around the world, for your shop open 20 hrs a week. You certainly can talk some BS!
  2. S

    I'm out. I closed today

    How’s it feel? We start automated pizzas in June!
  3. S

    Anyone Use EDDM

    What is the grande program?
  4. S

    Solution for Wrong Orders Being Handed Out

    I don’t have a solution for you, but we have some of the same issue but ours is more of a same name order being handed out. Order for Mike, 3 Mike’s in the system and they just pick the first one, give Mike his salad and then he calls back and says my wife ordered $70 worth of food and all I got...
  5. S

    Anyone Use EDDM

    Using EDDM through the post office we had nothing but headaches, depending on the post office. Some wanted nothing to do with it or told us the size was wrong, weight was wrong, whatever (these even had prepaid postage on them already!) I’d suggest a company like Mailshark, we’ve used them for...
  6. S

    Conveyor to a deck oven

    I’m certainly not in expert in deck ovens, but you may need to go with a different flour like a 00 Caputo that, I believe, is made for baking at higher temps.
  7. S

    Conveyor to a deck oven

    Usually it’s deck oven going to conveyor, why the switch?
  8. S

    Pepsi Price Increase

    Ours is set to rise no more than 4% a year. This seems like an extra price increase.
  9. S

    Pepsi Price Increase

    Has anyone received a letter about Pepsi increasing their prices? We just switched back in June and received a letter (dated in October) that as of December 26, there will be price increases to their portfolio. We signed a 5 year exclusive contract and spent a lot of time negotiating our best...
  10. S

    Anybody adjusting hours due to staffing

    Lol, just answer the phone and get the food out. If only it was that easy. Drivers are a special breed
  11. S

    Michigan Minimum Wage

    That’s insane. $7.25 in pa is fine right where it is
  12. S

    Heated Pizza Press vs Non Heated

    Can anyone shed some light on the differences in dough quality/baking difference using a heated and non heated press?
  13. S

    Semolina flour?

    What percentage of semolina flour is being added to your normal flour? Looking for a starting point on a new dough recipe for a new concept. Thanks
  14. S

    Dough balling machine

    We got a somerset dough rounder early this year. One of the best things we’ve done. As someone commented when I asked the same question, they are rolled consistently okay, but I’d say they are much tighter than expected when reading that comment.
  15. S

    Getting rid of fountain pop

    We just charge 94 cents plus tax for a 20oz bottle. With tax it’s $1
  16. S

    Exclusive Pepsi account

    Coke (Abarta) in our area was awful in the past year or so. Never wanted to send a rep for the order to be placed, as was in our contract. We were with them for about 12 years. Switched to Pepsi, got a much better deal and signing bonus, no volume clause for extra $$ to us at the end of each...
  17. S

    Exclusive Pepsi account

    If you sell coffee you could take hot water from the water tap used for tea and dump that down the drain, that’s about 209° and will eat away at that sludge. If not, run some water in a tin through your oven once or twice and dump it down. Hot water will dissolve the sugar and clear it up
  18. S

    Worldpay Gateway

    Thanks, I will use this as a reference when I check back in with them soon.
  19. S

    Worldpay Gateway

    Rico, Can you confirm that you do use a Worldpay gateway? When I had just Worldpay, no gateways, and ran on 102, it was still fine. My change over had too many mitigating circumstances to be sure of it being the release, although that was what they suspected. When I spoke to a rep at support...
  20. S

    Heated dough press vs univex sprizza

    I’d like to know this too.
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