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When cheese was pretty high a few years back I wanted to introduce an app with no cheese, so started our garlic knots which use our dough, olive oil, butter & garlic, served with a side of our house-made ranch, they are wonderful, easy, and cheap, and with an order of 12 the perceived value was...

4.92 from Roma/PFG… fully cooked frozen from la nova, work well in the conveyor.

Just an app using GPS so I can see where the delivery cars are and how close they are to being back to the store. Im sure something like that might exists, but I haven’t really tried to look for it. I thought about using Waze but I’m not sure that would work very well.

I’ll load up on crushed red pepper packets, usually half the price I get from either FSA or Roma. Spices as well, and paper goods. Its an hour drive so it’s a matter of what products will save me the most for the amount of space they take up in the car.

I only have a 3 station system in 1 store but aside from some minor issues I love my Revention setup. My one complaint is I wish I could run reports faster that included a large amount of data. Like 10-20 minutes is a bit much to not touch one station. Im sure the database is huge after 3 years...

Out of the blue we’ll have 4 or 5 star reviews from long time customers get ‘filtered’, even though they have lots of other reviews, they have lots of friends, and sometimes their reviews have been filtered for years… and for whatever reason dont seem to meet the filter criteria. I also have...

I also like my 3 terminal Revention system, cost of about 11k. Online ordering is a breeze to keep updated and the customers love it.

Well I finally pulled the trigger on a dough rounder, I went with the Somerset SDR400-T for about 5500. After a week of use, I have some regret in not getting the RT900, which I have used in the past. First of all, pieces of dough come off and get stuck between the top housing and the rounder...

Each state seems to have different guidelines… the one that nixed our plan was more than half of your sales need to come from EBT eligible items, such as salads and drinks (and that’s it). We made an attempt to offer take and bake but it was still 90-10 split between eligible/non-eligible… we...

Remind me when I open up my 19th location not to open anymore.

We got a laminated page in the ‘courtesy’ books they have, put a menu in it and customized it for hotel guests. I think it was 300 bucks for 7 hotels for a year… money well spent.

No fryers here either, I looked at the ventless ones but never pulled the trigger. We do stuffed breadsticks similar to Tony and we bake them in a conveyor.

Giving employees $ for reviews in which they are mentioned is clever… but then again they can just solicit everybody on their fb page to write a review for them. Then again… I’d probably still pay for that. 🙂 I’ve got 20 reviews in 5 years, 16 are either 4 or 5 stars, 2 1 stars. 1 lady was mad...

Deck is obviously stacked against us as far as reviews are concerned, the ridiculous eye rollers don’t bother me too much because I presume most people are smart enough to realize that isn’t a reflection on our business or our food. I have one dude that loves us and orders weekly but he only...

It’s hard to not let 1 or 2 negative reviews turn you off of social media, it’s tremendously unfair that of the thousands of people to walk through your door and leave satisfied only a handful write a positive review and the one time you legitimately screw up a month ends up on social media...

Who is their competitor?

We have a 138 Facebook reviews, vast majority of them positive and even if you take out the 10 from friends and family that’s still a decent sample size. Now how many actually look at them compared to the more popular review sites, I don’t know. I don’t know how companies like yelp and...

We use Cres Cor pass-through warming cabinets, we bought a few from a Little C for cheap. Small footprint, on casters, and does the job.

Couldn’t even get a Superbowl bump… that was a pretty lame Sunday.

So this Paline company charges 6% royalty, 50k for the machine and 5k for install. I talked to them for a while, the last thing they mentioned was the royalty. Should have been the first thing they mentioned. On top of the CC fees, that’s a pretty sizable chunk out of every pie sold. As cool as...