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    Credit Card Fees

    Have you guys seen an increase in your credit card rates in the last few months? We went from averaging between 2.61% to 2.69% to averaging from 2.77% to 2.86% in the last 4 months. At these rates I can get square and at least be mobile. This is getting out of hand who do you guys use and what...
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    3rd Party Delivery Service?

    Exactly Sent from my SM-N920V using Tapatalk
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    3rd Party Delivery Service?

    Yeah I think I’m gonna try it out. Also I’m going to see if I can work out an agreement with them to use our online ordering system instead of them calling in the order something to think about if you decide to use them. I don’t want to be bothered by their calls also if there is a mistake it...
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    3rd Party Delivery Service?

    I’m thinking about doing door dash. With minimum wage working it’s way up to 15 in our state it’s an easy way to have access to drivers without having them on your payroll. Door dash is the only delivery service in our city and they don’t charge a percentage so I’ve been thinking about it a lot...
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    Baseless 1 Star Review

    Like the saying goes you can’t fix stupid I know it’s hard but don’t let it get to you. Sent from my SM-N920V using Tapatalk
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    Baseless 1 Star Review

    I agree this is purely a review written by a complete moron and anyone will see that just ignore the review. Everyone knows that all pizzas come with cheese. She is probably a wacky vegan. Anytime someone has dietary or allergy restriction they should speak up we are not mind readers. Sent from...
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    Presidential Inauguration Bump?

    My thoughts exactly Sent from my SM-N920V using Tapatalk
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    Over Worked Dough characteristics

    I think what they mean is 5 minutes from when the oil has been added. For us it takes about 5 minutes for the dough to come together and have not have any dry flour left oil then gets added and then it is about another 5 to 8 minutes to finish mixing. We also only mix on speed 1. Sent from my...
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    What's a fair price over cheese block to pay?

    I might be the minority here but I think grande is way overrated considering its price tag. I’ve tried it a few times and just wasn’t sold on it. Sent from my SM-N920V using Tapatalk
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    What's a fair price over cheese block to pay?

    This is a great question. I’m in the same boat as you and am actually considering switching because of their pricing. I haven’t spoken to anyone yet but I am going to do some price shopping for sure. Sent from my SM-N920V using Tapatalk
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    Question on one of our 'Everyday Specials'

    With yelp being the way it is and people running to write a bad review instead of a good one why take the chance. I had a customer write us a bad review because I told them that we charge for pesto sauce and they didn’t think they should have to pay because they are allergic to tomatoes sauce...
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    Question on one of our 'Everyday Specials'

    We have the same special and allow the customer to add additional toppings. I don’t see how they are working the system if they are spending more money. Lots of times customers won’t order 2 toppings and lots of times they order more. You will hurt your business and lots of unhappy customers...
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    Online Order Prep Ticket problems -- Bigholler & P.O.S

    Jeff you guys should seriously look into getting different online order providers to integrate. I’m also not receiving good feedback from my customers about the ease of use many are confused how to use it and big holler is not flexible in the way they setup their menu. Sent from my SM-N920V...
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    Online Order Prep Ticket problems -- Bigholler & P.O.S

    Also I highly advise against using big hollers descriptions in our situation the descriptions were way different. Sent from my SM-N920V using Tapatalk
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    Online Order Prep Ticket problems -- Bigholler & P.O.S

    We currently use both as well and to be quite honest I’m not happy with big holler at all the only reason we use them is because it’s integrated. We have also had issues with the way the products get matched and transfered over and big holler is of no help with a solution. What I did with the...
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    Refusing Service to Customers

    You can’t please everyone and not everyone is going to like your pizza it’s a give. We have a customer the is a huge pain in the ass she orders weekly and there is ALWAYS something wrong with her order. The first time she ordered she brought her pizza back the next day because according to her...
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    it looks like my run is coming to an end,

    I felt this same exact way when we sold our previous shop in fact I cried my last day there as I was walking out the door. I questioned our decision to sell for a few days after that as well but for us the reasons to move on involved more than just the business but our family life as well...
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    Customers Giving Over Generous Tips

    We have a strict first in first out policy and also they don’t get to chose what deliveries they take. They take the oldest delivery first and grab whatever else is going in that direction. It keeps the fighting and pettiness away there is no straying from this I also don’t allow dibs on certain...
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    Gloves

    Well that was quick. Yes I remember brown signing the glove law a couple years ago didn’t hear that it got repealed. Good to know a lot of people were pissed and I hated seeing such miss use of gloves too. Subway is a prime example we are located next door to one they don’t wash their hands...
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    Gloves

    We use the cheap poly gloves the only thing we use them for is slices. I don’t like them I think they are a false sense of security unless you change them AND wash your hands all the time I believe that they have the opposite effect of what they are meant for. In California we are required to...
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