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I’m pretty sure his insurance won’t cover and they will drop them. I feel like if I try and go through mine they won’t cover it either because she left it in the street. Sent from my SM-N920V using Tapatalk

So last night our night rush started out with a phone call from an upset customer saying my driver ran over her dad’s $5000 motorized bicycle. So after getting everyone’s story here is what happened. Driver gets to his delivery and the girl who ordered is not home he calls her and she is down...

I would love to do away with phones I feel like they interrupt the more important aspects of service but in our area I don’t believe this would be possible as we deal with a bit of an older demographic that is not as tech savvy as the young ones. We do get a good amount of online orders but it’s...

We had the gear box go out on our we replaced it ourselves for about 350. But it wasn’t struggling it just stopped altogether. Sent from my SM-N920V using Tapatalk

We have a Hobart vcm that I was initially going to get rid of until I read a post about them on this forum. We use it strictly for cheese and it’s super fast. We cut the blocks in four and mix 4 blocks at a time and it fills up one bus bin it’s 20 lbs worth of cheese. At first we were using the...

Do any of you do this and if so what is your process. I know how dominos does it and it’s very unappealing. Is it a pain or is it worth doing? Sent from my SM-N920V using Tapatalk

We train staff to check $100 bills on delivery they know they will eat the loss if they dont check those. I do train on what items to look for it all bills so that they know how to check bills if they feel the need to check them. All the counterfeit money we have received in the past have been...

We just paid 2.12 up 9 cents from the previous week it sucks. Hopefully they will come back down as quickly as it went up.

These stories are insane we have been in the pizza business for 7 years now and have only had 2 chargebacks I will consider myself lucky. I would definitely do emv and mobile swipers if I had this big of a problem. Cash only is a huge red flag to the IRS no thank you.

We just switched to internet phones this week we used to have at&t and I have to say that the phone calls are much more clear and louder than they were before its almost like the connection is just better quality. Not to mention it cut my phone bill in half maybe something you could look into.

We repeat the order back to the customer at the time they place the order. We do not repeat it back at the time they pick it up I find that to be pointless. All of my staff repeats back the order to the customer 100% of the time to avoid any unnecessary mistakes due to miscommunication between...

I would let your employees deal with him. Have them take his order and charge him if he asks for free stuff simply have your employees tell him they are not allowed to give anything away for free. Sent from my SM-N920V using Tapatalk

@PizzaSoft I don’t think you quite understand how things go down in a pizza shop during peak hours where performance efficiency and accuracy count the most. I would say to you take your software go sit in an average busy pizza shop and enter all these online orders you get through your pizza app...

@GotRocks you are not alone they really dont want to take the time to think that would mean they would have to actually work. I cant tell you how many times I open the printer to change the paper and the little plastic insert from the previous roll was still in the machine!! I shake my head at...

I’m not sure which Rd you shop at I shop at the one in Fountain Valley and the manager has told me about this company it’s called Pronto and they will shop Rd for you and deliver the product to your store. The charge a % on how much you buy. Not sure if you have heard of them but I have also...

I ended up get 240 pieces on the dot Sent from my SM-N920V using Tapatalk

Yes I am factoring all of this but with la nova we just got a price increase and their quality of wings has been inconsistent with the size of their wings and also having a lot of unusable pieces that have to be thrown in the trash which is why I started looking into an alternative. That being...

Thanks for the heads up but my supplier knows very well I don’t accept damaged goods why would I pay full price for that. I document everything and make her aware as most of the time she has no clue because it’s the warehouse workers that are careless as well as the delivery drivers. I also have...

40lbs

My supplier carries these wings just order a case and am going to give them a shot and see how they work out will be receiving them in tomorrows delivery. She quoted me $84/case though but I’m currently paying 4.32/lb for the la nova wings just cant do that anymore need to tighten costs up...