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    Groupon

    boatnut: No, I was talking about Groupon, not Coupon. I have plenty of customers that come back over and over again with Coupons. I remember the thread you’re referring to pretty well. Didn’t we discover that you run a 2 for 1 special all the time?
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    Groupon

    Pizzamancer: And quite possibly upset your regular customers when your level of service drops because you’re completely overwhelmed with Groupons. I dipped my toe into the water with a Daily Deal that is done by our local news paper. I sold 500 of them (that was the cap). About 70% of them...
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    Quickbooks

    Patriot'sPizza: Sorry to go OT, but do you not use the Point of Success Inventory module? I love that thing.
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    Weekly/Monthly Chat Sessions?

    I remember doing chats quite a bit back in the day, including over at another site (remember “The Pizza Crafters”, anybody?) I never found much interest in the scheduled chats on specific topics… the best stuff was when you would just pop in after closing and strike up conversations with other...
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    What are paying your top cooks these days?

    deaconvolker: I’m not attracting decent help; I guess that’s why I need to make a change. We’re always staffed with part-timers; a lot of high school kids, or people working second jobs. I’ve only recently taken on my first non-management full timer. He’s at $10/hr, and he’s a workhorse. If I...
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    What are paying your top cooks these days?

    I’m looking for a solid full-time cook and it’s looking like I need about $10/hr to get somebody worthwhile. Wondering if this is in the ballpark of what everybody else is paying these days. This cook would be responsible for a lot of prep while being the primary day-time cook and being a top...
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    Min order for card usage????

    I believe the old saying is “Never trip over a quarter to pick up a nickel.” I don’t know your cost structure on the slices, but if I were to do a 16" 1-topping cut into 8 slices, those two slices and drink would cost me about $1.05. I’d gladly take the 22 cent hit on that margin if it keeps...
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    Is Facebook dying as an advertising tool?

    Updating this, because Facebook pi$$ed me off again yesterday. I made a nice graphic with our Superbowl special and posted it on our page. It got some good traction, and I decided I would actually pay Facebook (something I haven’t done in a while) to promote this ad. The ad got rejected, and I...
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    Ask Kamron Karington a Question

    boston09: Point of Success doesn’t have the ability to pull a report like that - I made the report myself (their report designer is open to the user). The point of my post was just to indicate that any POS system has the information available in the database, you just need a report to pull it...
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    Welcome to the fresh NEW Think Tank!

    Wow, I’m digging the re-design! The member name and information being on the right always drove my nuts before 8)
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    Pizza Expo Promo Code?

    bodegahwy: I’ve always thought of the entrance fee as more of a payment to see the lectures/speakers than to enter the show floor. You’re right, there’s no way I would pay to walk a trade show floor where people try to sell me stuff! I don’t think most attendees pay their own way though… I’ve...
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    How would you respond to this?

    stebby1: Yes, I would, and here’s why: Suppose somebody gave you the option to wager on a coin toss. You have to wager $6.00 and if it lands on “heads” you win $800. Would you take it? Heck yeah… a $6.00 wager for an expected pay out of $400 is a no-brainer bet. My customer retention rate is...
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    How would you respond to this?

    HoustonPizza: I would be angry about it too, and quite frankly this customer seems like she’s probably an a-hole. With that said, I have to disagree that “silence is golden” in this one. I won’t respond to somebody that is outwardly hostile, but this woman sent a pretty level-headed message...
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    january FAIlL!!!!!!

    I’m running up 11% for the first 14 days of January, but I’ve had some pretty aggressive offers out. Just about everybody else I’ve talked to is having a really bad start to January so far though.
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    Ask Kamron Karington a Question

    Boston, all POS systems technically have that information available (in some sort of data) as long as you are somehow linking the order to a customer (like with a phone number.) Getting the information out of a data set and into a usable format is done with a report. I’ve never seen a POS come...
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    Debit or Credit

    The Fat Boy: This is high for that average transaction. I came in at 2.2% total with Mercury Payment Systems where 93% of my transactions were swiped. I’m on cost + 8 cents.
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    Debit or Credit

    What was the average transaction amount? That can wildly swing your overall rate because of the swipe charge.
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    How do you handle this? (But mostly a rant)

    100% agree with Pizzamancer. In your first scenario, we don’t care where they put the toppings. We run a similar special for 2 large 2 toppings for $20.00. If they want 4 toppings on one pizza and a cheese pizza it’s still $20. There no reason to care (I don’t think) where they put the...
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    Specials

    Bubba: Post of the year! (I know the year is only 3 days old, but I may feel the same way on 12/31/13.) We are all in the sales/marketing business. A great salesperson is not somebody that tries to sell what he has… it’s the person that figures out what somebody wants to buy, and then sells...
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    what's the beef?

    If you’re already doing raw sausage there probably isn’t a reason you can’t do raw ground beef too. With that said, we’re a raw sausage place but we still pre-cook our meatballs and dice them. If I was doing ground beef I would probably pre-cook that as well. We’re known for our home-made...
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