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IT sure feels like it is the beginning of the end. Pretty much comes down to everyone wants a job but nobody wants to work. I hear it all the time. “I won’t let you down, I’ll be the hardest worker you’ve ever seen.” 2 days later, anybody seen the new guy. And the unemployment claims. You didn’t...

I requested upgrades so many times. They told us it wasn’t a software issue, but i disagree. A big part of the problem is that they were not providing updates to the pos software or pc charge. Only their newest version is pci compliant and I’d bet anyone with a system that is more than a year...

You have to do it every once in a while, you’ll go crazy if you don’t. Before pizza, i could take a week to 10 days off without blinking. Now it’s, get it through saturday night, leave late and be back wednesday/thursday and go far enough away that you have to think about rushing back for a...

I was about to dump tech support and hope for the best. We too had problems with hardware, they kept telling me I needed to upgrade and then they wanted to charge crazy prices for workstations. I started just picking up hardware elsewhere and setting it up myself. I was already planning on doing...

You say you usually come up at 4.5 stars, that is a positive thing. DOn’t let one negative comment ruin your day.You know what they say. “You can please some of the people all the time or all the people some of the time but not all of the people all the time” There is always gonna be somebody...

It has all become clear to me in the past week, what is actually going on. It apparently is not directly the Granbury switch that is the problem. It is a Problem but not the main one. I think Granbury has poorly handled the current situation and has abandoned a vast number of customers. I am...

I can tell you who not to go with…

Since you asked… Credit card processing errors, Tickets not printing (Printing randomly turning off on server). Order stuck open and won’t close. Trying to schedule system upgrades. There are more, but that is what came to mind. WHile I understand there may be some operator error somewhere along...

Is anybody else using them? We have them in 2 stores and since Granbury took over, tech support has been horrible. There have been times where it was days before I got a call back. I called for a quote on a new system and still haven’t heard back. About 1400 a year per store and I end up having...