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Indie, call Hobart.

I believe you mean “free market based economy.”

Even if my store was big enough (I assumed 16x20ft, did you mean 16x20 inches?), I wouldn’t waste time putting crap like that on it.

Totally the wrong way to look at it. Delco or full service? 300k/yr or 1M?

Dennis, I wish you and yours the very best this year and in your new job! I’m curious. Did the Tax man actually visit you for back taxes, or was it a reference to the normal 4th qtr payments due?

I agree with the post the ‘most’ charge-backs are uniformly against the business owner. However, I did win the 4 month old ‘swiped’ CB, although, it took 2 extra RE-SENDS because of ‘poor quality’ <- (they were picture perfect??). I do wish we had a national insurance program to sue the...

There’s a BIG REASON you have no competition in a town of 5K! Strip malls are a dime a dozen and the result of another person’s entrepreneurship. I think you’re looking at this the wrong way. “You know you can run a pizza business because you’ve worked at a chain for 4 months.” You’ve earned a...

The last charge back I had was 5 months old. The letter said they could go back as far as 3 years (the statue of limitations…??). Oh yeah, the last one was “swiped.”

Same as Bodega, only difference is toppings, some are more expensive (although not 3x) and are promoted as premium.

Paul, You bring up an excellent point. What drives me nutz about this “whole” topic, is that the government is SUBSIDIZING a huge corporation that gives them an almost unbeatable bidding position for local government contracts while leaving local small business owners out in the COLD. Grossly...

We get requests like this about 3 times/year. Naturally, they are all jerks and A-holes.

Please tell me this is a joke? Of course you know, this deaf assisted tty stuff is nothing more than a scam!@???!@??

Nick, So I’ve avoided replying for a while, but I’ll take a shot at it now… Whether you like it or not, YOU ARE A COMPETITOR AND HOSTILE CUSTOMER. Follow the logical route and complain, chances are, you will drive more customers to HIM because you’ll come across as a disgruntled and envious...

I’m interested in what’s not adding up?

I think your loyal customers will stick with you on ‘big’ event days. I think that discount shoppers will continue to do just that, discount shop, so for all those thinking they’ll pick up additional customers on big discount days - I think you’re wrong. Build and develop new customers (not...

As usual, Royster makes a very good observation and I second it. Check your statements & give them a friendly chat every year.

No specials, no discounts, you’re lucky we’re open to take your order!

anselmospizza, It depends on your location and type of business. Do you run a cheap college delco joint and is it during the semester of homecoming or is it during summer vacation? Big difference depending on your business model and time of year. For me, November through February sucks. During...

That’s completely INSANE! counterintuitive??? lol. Happy New Year.

YELP is especially bad, so much that, a number of lawsuits have been filed against them for their ‘practice.’ While it hurts to see obvious comments that may have very little to do with your business, our practice is to reply as much as possible. Although there have been a few, that were just so...