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Wow…that is crazy…totally remember the story sorry to hear that.

We opened on Sundays. It has been a great move for us. BUT…we went into it realizing we will have to be the ones working them for now. 100% guest satisfaction is absolutely necessary to bring in and KEEP these customers. (isn’t it always) So for now I need to be there to make sure it happens. I...

I hope you and Nick aren’t starting a trend. LOL Happy for you! I am sure you will have some buyers knocking soon! Sure hope you still stop in and keep us all in line! Kris

No freebies, I would take her order and her money. She would be flagged for not having legite complaints

For the past 17 years we have done it as the other posters have said. The next person takes over and staples money to their time card. Never been a problem. Anyway, one of our former employees quit and filed for unemployment and said she had not received her tips she left on tables. Having been...

Us too. That is one of the reasons deck ovens are a little harder to do. Also make sure you are rotating in the oven cuz anywhere that has had food on it is cooler than an area that doesn’t. BTW since you are a newbie…make sure you season your new screens. Put pan release on them, bake. Don’t...

How do you all handle when a server has a table come in and stays until after shift change?

I agree with Rob…don’t under estimate shopping around every few years for insurance. Agree with all the other posters…if and when you pay someone to repair something watch them cuz you are gonna need to do it in the future. One of our fans goes out every July. Was paying almost 600 bucks to...

Anyone eating PH is clearly looking for a bargain so i would give them a good coupon. Ya may want to just send a small postcard (it will be a bit cheaper) with a great special on it. Then box top your boxes with a menu. Each order a magnet. It will keep the cost down. If money is no object I...

http://www.samsclub.com/sams/shop/product.jsp?productId=198756

We have had many discussions on here about towels. Lots of us use a service, I don’t. I usually buy bar mop towels and bleach them to high heaven and have done that the past 17 years. And it worked good for us. Well…I was at Sam’s and they were giving samples of a microfiber towel. Bought a...

Houston…that is too funny! :mrgreen:

Yeah! Cheers! :mrgreen:

Ahhh thinking of Otis. 😉 I think if I was ever gonna try working in retirement that is what I would like to do. Sure do have good memories of Otis sharing his experiences and photos. He was the pioneer around here for mobile pizza. Good luck to ya fat boy…I will look in the garage and see if...

Hang on to the seat of your pants…you are in for a ride! :mrgreen:

Been through my share of audits due to a small error which kept red flagging us(from the big ol IRS). (Our gasoline, driver reimbursment and natural gas were all being categorized under gas.) Of course they don’t tell you why you are getting audited so it took a couple of audits before I and I...

Yup and the magnet stays on the fridge with warm fuzzy memories of the coloring contest win! :mrgreen:

Here is how we do our birthday club…by far one of the most effective marketing tools we utilize. We give the kids a coloring sheet which includes an area for name, address, birthday. They are encouraged to fill it out and turn it in to “win” the coloring contest. Every kid wins the coloring...

You have a nice shovel (sales) but again it is worthless if you are having to send all that to debt. I suggest you look over your entire financial. There will be a few places you can save some dough. Check your cc fees, phone bill, insurance etc. Pick up some quarters there. I would then look...

Two Pairs!!! Bring an extra pair of socks too. Does the feet good come shift change. I have gotten shoes for crews and do like them but they are a bit heavy for shoes you wear all day. I like dr scholls mens (i am a woman) for winter, black. Mostly wear asics. Love em and super comfy. Guess it...