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Yeah, I think there are some red flags. It doesn’t sound kosher. But, that’s why due diligence is important. Good luck, but I’d recommend not leaving any unanswered questions. Verbal assurances are meaningless. Get everything in writing. It’s standard practice and be wary of anyone who objects...

It’s exactly the same where I am. No one builds their own toppings list. Sometimes people ask for something to be left off a pizza or some extra (fill in the blank), but that may be only one order a week. It saves a lot of time on the phone. We don’t have conversations like, “Hmm, let me see. I...

My take is: You have costs and opportunity costs. You’re being reasonable. It’s unreasonable for anyone to expect free use of your facility, supplies or staff. Make a reasonable offer that you’re happy with. If the customer is reasonable and accepts, then you have a win-win. Maybe a non-peak...

Franchise fees may be included under “Rent and Fees.”

Disclaimer: The following is a joke. I know you’re serious and are looking for help, but a little laughter never hurts. When all else fails, try this: Copy the flyers and door hangers of the biggest volume chain store competitor. Change the phone number to your number. Distribute the flyers...

Good luck with the rebranding.

Gotcha, thanks!

Interesting on the 20:1 ratio. Are they the same but just a different shape, or are they a different flavor and ingredients?

Sometimes it’s just the wording that affects customer behavior, such as a “pickup discount” instead of a “delivery charge.” Everyone loves a discount, no one like a charge. I hate seeing airline ticket advertising for $200 round-trip tickets, only to find out the “fuel surcharge” and “security...

Once again, everyone’s local market is what it is. Customers are not so stupid that they don’t figure out which place has the better deal, delivery charge included or separate. I wouldn’t put too much importance to gasoline or other costs because the customer sure doesn’t care about your costs...

As he said in the title, “by Seth Godin,” who has a relatively famous blog already: The original is here: http://sethgodin.typepad.com/seths_blog/2012/01/who-cares.html

Yes, adding oil early may interfere with hydration. You want the dough to absorb as much of the water as your recipe calls for, then add your oil. I’m always curious to see which solutions people offer to problems actually work. It helps everyone learn. I’m disappointed when original posters...

I heard/read frozen is 24 months and refrigerated shelf life is 6 months.

The operating costs are different for each and it depends on the price and type of power sources you have available. For me, if electric costs X amount, LP gas is about (0.7)X and natural gas is about (0.65)X to operate. Find out the costs per kilowatt hour (kWh) for each power source in your...

Going to 2% sugar will not affect flavor but will help your crust brown more. Your oil portion might be little high. Why not try a batch using 3% oil (and it can be vegetable oil), 2% sugar and see how that works? You want to mix your dough until it’s about 80F-85F (27C-30C). Add your oil...

Profits approach zero for tax purposes and skyrocket when trying to sell the business… :mrgreen: You can probably find some average percent quoted somewhere, but it’s meaningless to operators. Only your profit is what counts, not the average. It’s a hard question to answer because everyone is...

You know that you’re a pizza guy when you swear the title of this thread is “Need Onions.” :mrgreen:

McDonald’s has been increasing prices significantly in my area. The new president used to be the country president of Apple, so he’s moving the company to the Apple business model where the customer has to wait, the product is smaller and more expensive and if you don’t like it, well, he doesn’t...

In keeping with my New Year goal of being less curmudgeon like, I’ll add that in most cases, the correct answer is usually “it depends.” Every market is different. Stripped down menus may work in place A, but fail miserably across the river in place B. It’s the same for discounts, uniforms...

They all went bankrupt in my area of the world, too… 8) You can call them bargain hunters, smart-savvy shoppers or any phrase you want, I think the idea is still the same. They will buy from whomever has the lowest price this week. If you were my competitor, I would say that you’re welcome to...