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  1. D

    Share my tips with management? I don't think so!

    Wizzle Wassell: Most drivers that are being exploited simply don’t know any better, for many it’s their first job, or they don’t understand what costs they are actually bearing. Gregster is sort of a special case, he’s aware of the abuses and has chosen to try to fix the system from within...
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    Want to start delivery. Need help.

    steveo922: Gee, you must be psychic since I am in fact going to tear your post apart… Because it’s poorly constructed and doesn’t make sense. I might ask what it is that you are doing in the delivery driver section if this sort of thing bothers you so much, or are you “only here for one reason”...
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    Share my tips with management? I don't think so!

    steveo922: Most of us happen to like what we do, that doesn’t mean that we should allow ourselves to get shafted. Like I asked before, would you rent your car to someone at a loss? I didn’t think so. steveo922: We aren’t supposed to use our tips to pay for car maintenance, that’s what the...
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    Want to start delivery. Need help.

    Quite a few things to address here, I’ll take them one at a time. Charles: Anonymous? This isn’t 4chan, I use a persistent user name using my real photo as an avatar, and give my real location and real former shops, on the internet that’s practically like wearing my driver’s license on my...
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    Want to start delivery. Need help.

    Notice that Charles himself has yet to reply, and if he does I’ve not attributed anything to him that he has not said. He may dispute my conclusions, but what he’s posted is a matter of record. That being said, I’m not here to commit a character assassination or get into a long drawn out...
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    Share my tips with management? I don't think so!

    ^ Would you like first crack at him Gregster? I’ve got something up my sleeve that wont’ leave much left, so get any licks in you may desire before I unload on this one.
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    Superbust?

    Just got off the phone with my former AM at the wing joint I used to work at, they did about 4K tonight, which is about normal for a SBS at that store. They could do a lot better if they got their collective butts in gear, but the Moroccan owner insists on staffing the place with his friends and...
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    Would a GPS solution be feasible for the Pizza biz model

    I’m with Piper on this one, I don’t think having the customers being able to track the exact route their pizza took to them would be particularly desirable. I can also say that as a driver, that GPS pager would be wrapped in metal mesh and tinfoil every time I left the store, micromanaging is...
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    Want to start delivery. Need help.

    paul7979: I just substantiated it, you’re just too lazy to follow up on what I gave you. As to trolling, I really don’t think you and many others here who toss that word around actually know what it means. I’m not hit and run posting, I’m not just provoking people for the fun of it, I am here...
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    Want to start delivery. Need help.

    paul7979: He’s sort of touchy about being quoted, and frankly I don’t terribly feel like rummaging through 1000 posts looking for the ones that I’m thinking of from my lurking days. Just recently I’ve seen him call us primadonnas, claim that we’re all more trouble than we’re worth, claim that...
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    Want to start delivery. Need help.

    Charles: Kind of like the store owner who chisels away at his employees wage in every way that he can simply to line his own pocket? As you’ve pointed out, many things can cut both ways and a greedy shop owner both effects many more people than a greedy driver, and spreads his attitude far...
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    Want to start delivery. Need help.

    steveo922: The owner is already deriving a benefit from tips in that they can pay lower wages for a job than what the market would normally demand, in effect, they are being subsidized by the customer. Besides which, the law is quite clear that tips are the sole property of the server/driver to...
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    Alexander Kjerulf

    I’m not usually the touchy-feely type, but I really like this guy’s blogs and management philosophy, I think it is really applicable to the restaurant delivery industry and is right on as far as motivating people goes. His blogs about rethinking customer service are excellent and thought...
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    Confessions of a moron: turn on your oven.

    The guy that owns the Seattle Wing Zone has multiple entries in the moron hall of fame, but my favorite was when I came back from a delivery to discover that he had set one of the deep fryers on fire. He had decided that he needed to clean the stainless steel back splash area right that second...
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    Confessions of a moron: turn on your oven.

    I don’t think you can officially call yourself a moron until you turn the oven on with a wooden peel inside it, or send a bunch of plastic trays through a conveyor oven. It’s in the rules somewhere…
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    Who decides when to stop deliveries in bad weather?

    I’ve had trouble with this one on the rare occasions that it snows in Seattle, it’s such an uncommon occurrence that the city literally grinds to a halt over a few inches. It’s a hilly town and we have inadequate plows and salt trucks, so many areas become downright impassable, including the...
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    Conveyer oven verses Slide in ovens.

    George Mills: We always started our pizzas on screens, then transferred them to the upper rack to crisp the bottoms after they’d been partially baked. Checking the bottoms was just like in a deck oven, except that it took a little more timing and dexterity since the oven was spinning while you...
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    Anyone Ever Tried Pretzels?

    I’m doing mine at home with the baking soda dip and an egg wash for glossy color, they really are gorgeous coming out of the oven. I’m baking on greased parchment as well, they do have a tendency to stick otherwise. I found that air drying them on a rack for a few minutes before baking works...
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    Conveyer oven verses Slide in ovens.

    ^ I’ll second that, I’ve worked with a Rotoflex and it does work quite well. It also has a small footprint and looks cool, always pluses. The only issue we ever had with ours was you had to be careful using a metal peel, since it was possible to snag it in the seams between the stones and have...
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    Bad, Bad Customer

    Pretty funny, I know there have been some customers over the years that I would have loved to have pistol whipped myself, but there were always an annoying preponderance of witnesses about… Aside from the pistol part, this sounds like something one of my old bosses would do, he had the cops...
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