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    Stanislaus and a Moral Question

    Several of my suppliers have stopped doing the little give-aways in recent years. First it was fuel prices were eating there profit, then it was the economy. Call them again, see if you can get a different answer. If not switch and see if it makes any difference. If Stanislaus is as good as they...
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    Post Card Questions

    royster13: That’s what I’ve been struggling with. What price point gets results without breaking the bank.
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    Post Card Questions

    royster13: That’s a great question. The response rates I’m seeing with direct mail, newspaper, and marriage mail has led me to believe that it’s going to take a really great offer to get a good response. I had pretty poor results with inserts and direct mail and both of the reps said they...
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    Post Card Questions

    Thanks for the help. I sent out 300 cards Monday. I didn’t label the customer list I used and I don’t remember if they were 30, 60, or 90 day lazy, I used to do this a lot so I’m a little rusty. Anyway we have received 6 back. Not great, but the offer was a large for medium offer which was an...
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    Post Card Questions

    How many of you do post cards mailing yourself? If you do them yourself what kind of offers do you use for: New Customers 30 day lazy 60 day lazy Frequent/best customers I’m looking to switch over to more database marketing as most of the other mediums I have been using are just not getting me...
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    Monitoring device in owned vehicle

    pjcampbell: I’ve been looking at these devices for my fleet. But they are pretty pricey. If my insurance company offered to buy them for me so I could better monitor my driver’s I’d do it in a heart beat. But I would tell my drivers.
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    from a owners view delivery drivers

    Gregster, I think you just need to find a shop that provides vehicles for you. You’ll make less tips, but spend less out of your own pocket. In the end you’ll be really close to breaking even. You may come out ahead depending on how much less you would spend on fixing your own vehicle. But it’s...
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    New to the game and need some input.

    doughgirl1024: I’m calling BS. Your shop does 1 million PLUS and you think hired non-owned insurance is too much? It’s not double insurance. Your driver hits somebody with a penchant for personal injury lawsuits, who do they come after? The driver making minimum plus tips OR YOU the 1 million...
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    "Sorry, no substitutions"

    Wizzle Wassell: All valid points. My only argument would be will that same customer now buy from you without that special? As I posted before, 8 of 10 will still order even there is no special, so that arguments holds no water. Tell you what in June I’ll run a phone special. I’ll even start a...
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    "Sorry, no substitutions"

    stebby1: Caller: Do you have any specials tonight? Me: Not tonight. Caller: Okay, I’ll have a XL pepperoni Out of 10 callers looking for a special, 8 still order if I’m not running one. I offer coupons, but my offers are still more expensive than my competitors. The high-volume, low price...
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    brixing my soda fountain

    pizzafanatic: Did they leave you a brix kit? If they didn’t call them and get one. I check my fountain once a week. Nothing worse than flat Coke or as some people call it ‘Pepsi’ 😉 I get people telling me my Coke is too strong. I’ll bring out the brix kit and show them that it is mixed...
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    "Sorry, no substitutions"

    boatnut: I’ve been meaning to reply, but always get pulled away. We don’t allow substitutions. Don’t want sausage on my all meat, but instead want jalapenos, that’s extra. Don’t want beef on my everything pie, but instead double green peppers, that’s extra. If a guest/customer doesn’t like...
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    Gloves on the makeline

    Tom Lehmann: Every time I go to Subway! :roll: We have gloves at all our make tables. Gloves are mandatory when the food that is being prepared will not be cooked. So all salads, some sandwiches, and even some apps that are only run through the oven half way. I tell this to the health inspector...
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    Will people pay for a better pizza

    The vast majority of consumers view pizza as a commodity item. These are the coupon customers. These customers will be wondering why your pizzas are 5-6 bucks more than the competitors. Because after all pizza is pizza. You will explain that on you put over 80 pepperonies on a large pepperoni...
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    Lawsuit Against Domino's for Failing to Reimburse Drivers

    Re: Lawsuit Against Domino’s for Failing to Reimburse Driver Charles: I’ve read the IRS articles regarding the mileage rate and the DOL Field Ops book. No where is it stated that pizza shop owners have to pay drivers the standard business mileage rate. What the DOL book seems to say is that...
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    POS Systems

    bwatkin5: I’m not sure what you mean with #6. But Firefly’s system Phoenix does all the rest for sure. I’ve had Phoenix in both of my stores since Aug '05. There are only two functions I have not used yet; advanced delivery routing and the customer points. Gave Speedline a good look but in the...
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    Passing on delivery costs to customers

    gregster: As I supply my drivers with vehicles I don’t worry so much about their tips. I pay for gas, up keep, and insurance for the vehicles. They still make tips but not like the drivers at the Big 3. Seeing as they don’t beat their own cars up, or have to pay for gas or insurance it’s a...
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    FOUNTAIN SODA STIMULUS PACKAGE

    Don’t any of you get a rebate on your BIBs? More product used means more rebate for me.
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    Passing on delivery costs to customers

    So I add it to a delivery fee. If you’re driving your own vehicle and I (as the store owner) add a .55 per mile delivery fee I’m pretty sure you would see LESS tips close to whatever the fee ends up being. You as a driver might make more or less money total. If it was less I’m sure you would be...
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    Who decides when to stop deliveries in bad weather?

    Because my drivers drive cars I own, I make the call. It takes a ton of snow for me to call it a day delivering but just a little bit of ice. Now if we’re talking about tornados and thunderstorms it’s up to the individual driver. Unless the warning sirens go off, then we’re off the roads.
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