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For those using these ovens, do you guys have a high failure rate on them? It always seems ours has something wrong it. We are getting ready to install our second tempature control panel, in 4 years. Not to mention the other 100 things we have had to replace/fix on it. Our tech said the cooling...

I’v got a hood/ventilation system that was orginally installed for a Little Ceasars. Its just a basic stainless steel hood, with no filters. Just an outlet pipe leading from the conveyor ovens through the hood into the attic and then continues outside. Now I was told that the guy that owned...

For those using Frozen Dough, I was just curious how it works. From the moment you get the doughballs from your distributor, to the moment they go in the oven. The specifics I am looking for are. Is it possible to not freeze them after receiving delivery. Such as get a delivery on Monday, tray...

Thanks everyone for the replies… Now to the second part of this. I’v been to plenty of restaurants, where the customer service is horrible. And I’v been to plenty that the restaurants definately werent’ the cleanest. HOWEVER… These places are just booming establishments. So are these items...

This is tough to do 🙂 but My personal input is… Basic Customer Service Store Cleanliness Speed of Delivery/Carry-Out Food Quality Employee Management Marketing Price of Product Money Management Food Inventory

I’m just curious as to what everybody sees is the most important to their business. You can reply with the most important being number 1, second number 2… You get the idea 🙂 Basic Customer Service Food Quality Speed Of Delivery/Carry-Out Cleanliness of Store Money Management Food Inventory...

Nick, When you get a chance, I’d love to see pictures of everything complete. I checked out the ones during the build out and just curious how it looks now that it is finished! Good Luck!

I’d call the other pizza restaurants in the area and see if they have pulled a similiar prank on them. Most likely, these other pizza shops will know exactly who you are talking about. I had a lady call the police on us one time using the excuse that “We threw her son out of our store onto the...

thincrust: There are hundreds of variables that go into having a successful restaurant. And they vary from location to location. My business plan in your area could go bankrupt. Your business plan in my area may go bankrupt. I’d definately say luck is responsible for restaurant success in alot...

Its better to make a couple of pennies from someone then not make a single penny at all. Every penny adds to your bottom line. I’d personally try to get them to buy at full price before making the jump to taking 50% off.

I just saw on the News… A local restaurant owner, kicked OJ out of his restaurant over Derby weekend because he thinks OJ was guilty of killing his wife. I’d take a guess he is probably in a boat of legal trouble now but his restaurant got alot of exposure over it…

I recently tried as an experiment a postcard for a $5.99 1 topping… It didn’t pull well at all. I was amazingly surprised. Although it has not expired yet and only went to 200 people. As far as general pricing goes… I personally love a great pizza and I’m willing to pay the price for it. But...

Registered Guest: I personally would not be offended. However it might help to better explain the promotion to the customer. “We realize were not going to make any money at all today, selling pizzas for $3.99 but we would just like to do this to say thank you and hope we cover our costs. We...

Yeah I know doorhanging is good excercise for everyone 🙂 But I’m always thinking of ideas. Anybody think a go-cart, golf-cart, or a Segway would be feasible for doorhanging? I’v got alot of wealthy neighborhoods, large houses, with 2-3 acre lots. Its hard to doorhang these guys. I have never...

Yes definately watch and monitor your invoices. I didn’t for awhile and lost alot of money. I ended up switching distributors over it.

We had a similiar discussion to this a couple of years ago in the Think Tank. It was more based upon the 80/20 rule but I’ll rehit what we discussed in the past. Alot of operators find that 80% of their sales come from 20% of their customers. You can give or take a few percentage based upon...

What is everybody using for flooring in their restaurant? I’m probably past due for a floor overhaul and looking for ideas on how to do it … well as cheap as possible :)… Right now I’v got the vinyl tile squares and they just look absolutely horrible, unless somebody comes in strips, waxes, and...

Nonna: Try contacting Ecolabs. They have a program where you purchase their products and they will supply you with the machine.

We actually use Tyson Oven Baked Wings… They come in fully cooked and frozen, then we drop them in the deep fryer for 4 minutes and we use WY’s Wing Sauce. They come out great. I’v experimented a little bit with raw chicken but haven’t had much luck.

Anonymous: It really depends on how often it happens. I’v taken deliveries before and forgotten the 2-liter myself. When you get busy and the phones are ringing off the hook, tickets are stacking up, and oven is spitting out pizzas faster then one can handle. Things get hectic. It happens. But...