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    Non Customers in your store

    GumbyGFSU: Hey Gumby, (I know this is off topic) just looked at your web page. Love the ordering rules section. Especially the credit card part and asking how big a 14" is. (can you see me, I’m holding my hands 14" apart?) I mean how do you explain the size of something over the phone?!! Been...
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    spoon, spoodle or ladle.

    We use a large serving/basting spoon to spread the sauce on our pizzas. But I’ve been thinking about purchasing a ladle or a spoodle. What, in your opinion is the best brand of these in terms of handle position, bowl size and ease of use?
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    Non Customers in your store

    wa dave: Exactly. What a few people here have failed to consider is that non customers in your store may deter your regular customers in some way. I’ve had occasions where someone would come into the store and immediately start in on my dine in customers asking for spare change. I was...
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    Non Customers in your store

    Daddio: Well…suppose some people come in and order a pizza, they’ve also brought along some fried chicken to share from the joint just up the street. Now one of those people who have shared in the pizza and the chicken has come down with a food borne illness. What was it? The pizza or the...
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    Credit Card Min Purchase

    We also have a $9.00 minimum purchase for delivery. How is that any different?
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    Slice Pie Help

    Tom Lehmann: Thanks. I tried this method today and it worked rather well.
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    Credit Card Min Purchase

    Has anyone here implemented a minimum amount one must spend before they can use their credit/debit card? Ours is set at $5.00. We did it because people were coming in just to buy a can of soda at just $.50 and when you factor in the processing costs we were actually losing money on the sale...
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    Non Customers in your store

    Have you ever had the following types of walk-ins: Those who want change either to break a bill or just out and out panhandling Those who want to use your phone Those who want to use your restroom Those who bring in “hot” goods to sell them Those who come in and just loiter Those who come in...
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    Who is YOUR most frustrating repeat customer?

    We have a customer who informs us that he lives in a secure building and that the driver will have to call so he can come down and pick up his pizza Almost regularly the guy never answers his phone when the driver gets there. So the driver, having no other choice, brings back the pizza and...
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    Slice Pie Help

    Our shop sells pizza by the slice. We throw out an 18" skin, sauce it, throw on a light layer of cheese and bake it until it’s just turning a golden brown. Then we cut it into six slices. What we don’t sell during the rush is put into one of our dough trays and refrigerated. Recently, however...
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    what drives me insane!!

    Daddio: Yeah. And the next place he calls will ask for his address as well. It was an empty threat. I’m not taken in by people who threaten to call elsewhere when asked for reasonable information.
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    what drives me insane!!

    What gets me are people (on the busiest times no less) who want me to run down the entire menu then end up ordering a pepperoni and mushroom or some other simple combination. Or the people who try to gauge their orders by asking me what I like. “I like people who know what THEY like.” Or the...
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    Confession: Steak & Potato counterfeit

    Being from Idaho, today I tried my own version of the “Loaded Baked Potato” pizza. I spread prepared instant mashed potatoes and cheese sauce (wiz) on a 12" pizza shell, then added red onions, bacon, broccoli, then topped it with cheddar and Mozzarella. The owner of the shop came in to pick up...
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    Full Red - Stani.

    pizzafanatic: Sorry, my bad.
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    Full Red - Stani.

    NicksPizza: Actually, it’s stanislaus which is the line. Full Red is labeled as extra heavy tomato puree, and the 7-11 is labeled as ground tomatoes.
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    Full Red - Stani.

    I use two cans of Full Red to one can of 7-11, then add oregano, basil, garlic and onion powder and salt and pepper.
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    advice on USP

    Our place is kind of a hole in the wall so I suggested “The worst place to get the best pizza” Needless to say that went over like a lead balloon.
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    How Strict are You?

    You’ve just put out a coupon for 50% off a seasonal pizza. You’ve had to temporally stock a few new items in order to make the pizza. A customer calls in and wants to take advantage of the deal. However the customer wants to make alterations to the pizza to the point that it no longer...
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    Cell Phone tirade

    A few days ago I posted a tirade against the use of cell phones. Incidentally, I was playing devil’s advocate. There is a driver of ours who chooses not to own a cell phone for the reasons I posted. If he feels a delivery is going to be particularly difficult he’ll borrow one of the manager’s...
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    Cell Phones

    If someone is going to make it mandatory for me to have a cell phone then they can pay for my service. Look, it’s not going to change things one iota as to delivery times in fact it may be quite detrimental . My first priority on the road, whether you like it or not, is my safety, and I don’t...
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