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Any type of all you can eat requires you to have volume. Doesn’t matter what you can buy the food for or how careful your employees are who work it. You need to have volume in order to turn it over. I bet if you asked any restaurant with a salad bar, ie. Wendy’s, CiCi’s etc…, that the bar would...

We as owner/operators are always trying to monitor the reaction of our store activities and customer retention. Anything that is construed as negative needs to have an excellent implementation to it. I personally am starting to raise prices for the first time in 3 years. Everyone that has ever...

Probably around .18 for product, close to .03 for a cup, around .02 for lid and less than a penny for a straw. Figure around.02 per ounce for product-ballpark price Try to teach your people to fill the cup up 2/3 with ice, even on refills. Bubba

Which POS do you have that allows you to do this?

Any chance it was just folded incorrectly?

Last year at this time, I mailed everyone who had not ordered for the previous year and Jan, Feb and March. The offer was for a large 1 top. Pick up only. I sent out almost 1400. I had 2 of the hightest weeks ever just after that. Of course my food cost was terrible but the labor was good. I had...

One of my best coupons is Free Med 1 top with any lg or xl. I have just recently gone to any xl instead of lg or xl. I am also trying out the offer to be any specialty and get a free med 1 top. The first offer gets wonderful returns. Bubba

Many times in the past I have struggled with wondering if I am making the correct decision to terminate, demote or transfer someone. I try to be fair, which is sometimes misinterpreted as wimpy, to the employee. So…I learned many years ago a saying that has made the decision process very simple...

It is called Marketshare. Get all you can and can all you can get! Bubba

I AM AT 2.52% FOR THE SAME aMT OF SALES. BUBBA

Something we all probably know but need to put in foremost in our mind. The majority of our sales will come on Friday and Saturday. This should be about 40 to 50% of our weekly sales. Then the next 2 busier days will be Thursday and Sunday. Now before everyone gets on the bandwagon and wants to...

Call your credit card processor. It is an automatic 18 months disputable time frame. I thought it was a bit much time but that is what the credit card company said to me only 2 weeks ago. I take amx, mc and visa. bubba

We run all cards as credit. A rule that has been shared before by companies that warn against credit card abuse always says “If you call them it is ok to give your card info. Never give it to someone who calls you.” In over 3 years in business, I may have had 2 or 3 people who felt uneasy...

Point well said. Just so everyone is of the same thought…the only method of having a transaction to be accurate in case of a dispute, is to have the card imprinted with the “knucklebuster” machine from the dark ages. I can bet that no one is doing this on each and every delivery. All credit card...

I think the extra charges for the portable credit card machine are a bit much. Just one more expense to pay. We do 50% of our sales in delivery. We simply ask how the customer is going to pay after they order and if they say credit card, we ask for the no. and exp date. We quote the amt due and...

I believe that the more you talk about it, the more you will be viewed as “defending yourself”. Let him talk and at some point, others will see him for what he is. If you feel you must respond, have a copy of your inspections and be ready to show them. bubba

If you do decide to go indy, and all the particulars are in place, close the doors on Mon and Tues. Paint and change some of the interior. Put your new sign up and when you open the next day, you should be able to see a noticeable difference. Also, for legal reasons, think about putting the new...

Our uniform of choice is a thong and a halter top for the girls and no one cares what the guys wear because no one is looking at them. haha just kidding. nice trademarked polo and khaki shorts or pants, black or white shoes and an apron for the line workers.

Just take her walker away from her until she pays you back! better yet, remove the battery in her hearing aid and ask her to work the phones. haha

Am I missing something here? Do they not have the proverbial “red” zones. There are a few areas in my delivery area that are less than desirable. I just don’t deliver there. If it is not a good area-do we really want to risk life or limb or a pizza?! I would be devastated if an employee was hurt...