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Daddio: As long as there’s no discount across the board i.e. your collection special is just on one or two items then it shouldn’t be a problem. As I said above I’m in business to try and sell pies to as many people as I can (profitably). If people want to come and pick up then sure I’ll give...

nope because I discount certain collection specials. It also allows me to complete with the much cheaper competition I have. People know I have better pizza but some do not want to/can not afford the price I charge. So offering a discount for collection allows me to play the games with some of...

I’m with Paul 100% here. Our industry thrives on the word FREE yet one of the biggest things we do we make an explicit charge for! crazy! In my market (non US) there is: no tipped wages very little tipping FREE delivery Is it FREE? is anything FREE? nope, IMO very little is ever free! In my...

Hi Dave You’re obviously pleased with how things went so thats a big ‘+’ of you. It would seem that the ‘message’ of why you are giving away the pies wasn’t clear, as you say people either didn’t understand, thought there was a catch or had to ask you why yo were doing it. It would seem a...

gotta agree with bodegahwy on this one. Whilst knightwing you are correct that they had to start somewhere, when you join a small franchise what are you actually getting that you don’t get running your own indy business? Help with design/fit out? (George can help you with this), marketing...

sell up, pay your $150k and try something else! Sorry no sympathy here at all! If you operated a business without appropriate property insurance and the shop burnt down you’d go bust. You’ve operated a delivery business without any motor insurance and got caught! Not much choice really unless...

Piper: Yep I’d agree with that. When we first opened I had a ‘cleaning guy’ who came in an cleaned and did the washing up for 2 hours every morning. Now we don’t have a ‘cleaning guy’ we’re always out within 30 mins (at most) for closing thats a manager and an instore with maybe a driver for 15...

pizza2007: I don’t know which rule book you have but its not a good one! No one wants to sell a profitable business?? since when? I sure as hell want my business to be profitable when I sell it and yes I do plan on selling it one day. There are a million reasons to sell a profitable business -...

Matidios: What makes a $80.01 order different than a $79.99 in terms of reimbursing your (future) drivers for their labor?

Sorry its a little off topic but how doe places like this stay open. It doesn’t look like even basic food hygiene has a place in the operation.

One of my competitors posts a Monday special every week. This week its not as good as normal. One of their fans has posted saying (and I quote) ‘thats s**t compared to the normal offer’ and you know what…they’ve left it on there and others have joined in! I’ve gottta say that’s really made me...

paul7979: Yep filed reports twice albeit I had to… get them to define what ‘victim’ meant, they said it was the person who had lost financially, and then when informed that I was the only person who lost out financially they dealt with it. Most police just aren’t interested in minor crimes so...

qcfmike I sort of agree about the doing the right thing BUT I suspect most of us are in business to make money and not to be crusaders of right and wrong. Sometime its just better in the long run to report them, give the info you have, make sure you don’t get put in the same situation again...

I’ve had slightly different advice. Initially the actual cardholder is the victim. However, once the chargeback has been effected then the merchant is also a victim as they have suffered financial loss through, in this case, use of a stolen card. It is at this point that you can do something...

aj453: you should see if you can sell them that strap line! lol :roll:

I think with anything like this it needs some VERY careful PR. Firstly I think its great to get involved with this kind of thing. The problem I see with your current stance is that it is in the hands of the customer to mention it and there will always be a concern as to whether the charity gets...

I agree. Ordered from you 3 times before. I’d be on the phone or better still sending this driver (with another one) to sort out a cash payment to make good. Seeing as how your driver hadn’t followed policy I’d be making it her problem to put it right. If she sorted it then the $25 short she...

2.99 for a 12" you’ve got to be kidding, I doubt even the big 3 could make any money at that rate, that’s gotta be well over 50% food cost. If you’ve a name for cheap food then maybe but IMO you’d have real trouble telling someone its costs $10 the day after when you’ve sold it for $2.99 the day...

not that many people order 3 pies so it isn’t a great offer. The only way it works is if people go for a smaller size i.e. they used to buy two large (on buy one get on half price) then go for 3 medium (buy 2 get one free). I just use it as something ‘different’ to put on the menu’s or as a box...

I’m not take out only so can’t comment on the sales but 2,100 sq. ft seems a big space for just take out only. Maybe consider a few tables. Maybe other can comment?