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  1. S

    Labor Percentage Related to Sales Numbers

    I agree that he seems burnt out. However, is there something you can do to help him out? It may not even be pay. I dont recall reading how long he is there each day. Have you offered to go in a night or two a week and work in his place so he can have some off time? Are there things you can do...
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    security systems

    ADpizzaguy: HUH? I’ve seen cellular backups on alarms, but they arent a phone. They are a module that wires into the alarms communication bus. Also, All professional alarm systems have a system backup battery to keep the system active for up to several days if utility power is lost. I also...
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    stolen tip jar

    I too am curious why it was approximately a week before it was noticed missing. In the stores i’ve been in, all of the employees guarded the tip jar like their own wallet to make sure no one took their cut or that no customers took any of it (has happened a couple of times).
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    Pizza Screens Sticking

    paul7979: I used to “clean” mine every couple of months by running them through to oven to burn off any stuck dough and whatnot. Part of the fun was to see just how bad i could haze the place over (after close that is). 😃 (not recommended if you have fire alarms!)
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    CC preauths and real-time online banking dilemma

    I remember not too long ago there was a big stink with people using cards to pay at the pump at gas stations. What would happen is that when they swiped their card, it would pre-authorize for something like $75. The person would only get maybe $20 worth of gas, and if they were close enough to 0...
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    how do you handle $100 bills for delivery

    We rarely got them, but when we did, either the person would tell us when we took the order, or the driver would bring it back to the store and then take their change back with them later on their next delivery.
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    Interviews

    Ever thought of having a couple of your best people sit in on the interview as well? If they are a good applicant and your best people like them, you’ll probably have good luck with them. If they’re good and your employees don’t like em, could be trouble ahead. Your guys may even have questions...
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    Customer requests - gotta love 'em

    aj453: The shop I used to work at was basically across the street from the local university. For the last couple of years, the local main street organization would hold a “block party” a couple days before school started. At the block party, the local PD would block off the street and a lot of...
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    seriously

    you might scan your computer for virus’s and spyware. I once filled out an order form for a place i frequently order from, and when i went to submit it, i got another page up with places for credit card info, debit pin numbers, etc. I definately had never seen that before and called the company...
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    Question about Air Balance

    pizzahed: Ouch! I had a 7.5 ton unit that mostly (98%) served the kitchen of approximately 450 square feet, and it couldn’t keep up. granted we didnt have a makeup air fan, just whatever cfm was sucked out by the exhaust was also sucked in through an 18" vent in the center of the hood (no fan)...
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    devastating news today

    Surely they would be able to get around this problem for you and the other businesses somehow. It doesnt make sense for the city financially to risk all those businesses having to close because of a street project. Call the city manager or city engineer’s office and see what they have to say.
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    Question about Air Balance

    Is this a heated makeup air unit? i get the impression that the unit is not running at all when its warm outside, therefore, the arrival of the negative pressure in the building when its warm. Ive seen instances where the A/C units will put a positive pressure on the building through the use of...
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    Scheduling Employees

    I have tried www.whentowork.com set your schedules up on there, employees can view their schedules online, and you can see if they have looked at it or not. I believe they offer a free trial period, but dont hold me to it.
  14. S

    "Sorry, no substitutions"

    Just out of curiousity, for those of you that don’t do discounts, how do you handle the customers that call in and ask “what kind of specials do you have tonight?”
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    customer tracking through POS questions.

    NicksPizza: In Point of Success, you can specify whether it is name only or goes by phone number. If you go into office manager, then tools, and in the service types option, you can select the service type and change how it behaves. If you wanted a phone number for carryout, you would select...
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    Increased Credit Card Sales

    From what i have been told in the past by our credit card reps is that there are actually 3 types of transactions: Pin Based debit, signature based debit, and credit. Now i’m not 100% sure on this, but i believe that the debit cards run as signature based debit and the credit cards run as...
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    Help setting up free WiFi for customers...

    Integraoligist: Just make sure you change your password on your DSL router to something long, difficult, and definately not the default. Also change the management password for your netgear router as well so that customers cant log into it and change settings and try and work their way back to...
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    Help setting up free WiFi for customers...

    j_r0kk: If the netgear is connected to his DSL router, he is already behind the DSL Router’s firewall. As for the changing of the IP addresses, I believe the 2wire DSL routers and the netgear routers already use different IP scopes. i’d have to have some more information to be sure. Is the...
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    Spare parts for a Lincoln?

    Are you sure its the gearbox? I’ve had conveyor control boards go out on my old 1100’s. In one case, it started outputting ac instead of dc, therefore, no movement on the motor. You could call up tech support at lincoln and give them the serial number of your oven and they can look up the part...
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    Kitchen Items Needed -- Cannot Find Them

    Rockstar pizza: Do you have a picture of the finished packaging? I’m a bit intrigued regarding the X in the top for the ranch.
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