Search results

robandcindy: Would you really want to embarrass a customer by having proof that they ordered wrong, rather than just making it right and not losing a good customer? Maybe a better alternative to having an auto attendant where people have to hit numbers is to get one that rather than the...

My number one rule is to treat every customer the same—regardless of where they live, what they do for a living, race, religion, age, etc------I found out a long time ago that doing favors for one customer will turn around and bite you in the butt down the road, so if I can’t do a special...

This is just what I observe, I’m not a menu designer: When printed out the watermark really isn’t too bad. If you like the colors, either outline them in black or do black printing and outline with the color. Outlining (boxes) draw your eye to that area. I like the pizzas and toppings being...

I got the calls 3 times last week, what’s really annoying is that I do have a deaf customer that uses this service, so I have to listen to the whole introduction thing to make sure it’s not him.

royster13: I’m finding that if it’s something they always get, it gets taken for granted and some people will abuse the generosity. The rule we went to is they earn $1.00 per hour that they work for ONE PERSONAL MEAL, and no carryovers. meaning if they eat during the shift, anything they take...

pizzapirate: It’s kind of the politics and religion thing—it’s best not to take sides (publicly) in the business. By crossing the picket line you are showing disrespect to the union workers, some of which will show you the same when they come off the strike. As most of the line is local, and my...

We decided to take the route of not crossing. Except for the security guards (they’re an independent company that is on neither side) and they can meet us at the road. Unfortunately, there are more local people on the picket line than inside the building, looking at the long term effect when the...

If a company is on strike, do you cross the picket lines to deliver to the people still working?

I have an older true pizza table, and when the water starts going into the storage cabinet (usually during the summer months) I unplug it and leave the doors open at night to completely defrost the condensor this usually straightens it up. And also what the other posters said, clean the coils...

The one thing I noticed, is you are using a sales number including sales tax, most of the “industry standards percentages” do not include the sales tax as part of the income. And I agree with the rest of the posters, for the first couple of months its good to know where you are standing, but...

The other place to hit in the wedding category, is the rehersal dinners. I’ve done quite a few of these, especially if the groom or bride is from out of town, where they are not just feeding the wedding party and family, but other family members and friends that have traveled to be there. And...

Good luck to you, it does sound like a positive move. I would try to get their phone number, anybody that would normally be calling them would reach you instead. Also ask the landlord if you can put a banner in your old locations window, until they rent it out, that you have moved with the new...

you can only use an email for one account on facebook. so if you set up a bogus account or a personal page you can’t use that email for your rockstar page.

I would see if there is a cheaper cup out there (with no lid) for both scenerios you can give them the cheaper cup, if they want your regular drink cup with the lid tell them you will have to charge your soda price for it because it’s how you keep track of inventory. I ran into this a couple of...

Doughgirl, I think you may be misunderstanding. They are not talking about vehicle insurance----they are talking about hired non-owned insurance to cover the establishment. This does not cover your driver, their vehicle-----it covers you and your business that could very well get sued if your...

Thank you, This only happens once or twice a year, so it’s not really that big of deal. But I didn’t want to charge a good customer for something that they didn’t receive, and I wanted to make sure I wasn’t loosing my mind yet.

I don’t do fresh french fries for the shop, but at home I always soak them in salted ice water before cooking them. The number one reason is it stops the potatoes from turning black before you use them, and number 2 (I’ve heard, but may not be true) that it prevents the potatoes from absorbing...

How long after closing time do you wait for someone to come pick up an order? Say they never showed up. How do you handle: If they phoned the order in and came in the next day and insisted on paying for it? If they prepaid for the order and never came back to get it?

Does anyone use the buckets like KFC uses, or does anybody know where you can get those and a price? for the grates, are you talking about cooling racks? http://www.centralrestaurant.com/search … ling+racks

Re: “Sometimes nothing is a real cool hand” - labo Dox you are making some good points, but you are comparing apples to oranges. This business is more of the manufacturing segment not retail or office segment. I have a picture of the I love Lucy show were she’s working in the candy factory and...