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Hello Royster… In my 25 years in the industry I have always wanted to know this: Is your 4%-7% based on GROSS or NET sales? Thanks! Rob

Big Dave from http://www.bigdaveostrander.com/ always talked about a portion control scale that he recommends… Anybody know which one it is? Thanks! Rob

Although I am not suggesting that you NOT offer delivery, I want you to be aware that it is equivalent to opening another business. I have two businesses- One quality pizzeria that offers Dine In and Takeout and another Delivery business that caters quality food. As long as you have that mindset...

Ok, let me explain: (By the way, I TRULY appreciate your input) The phone would ring and IMMEDIATELY answer with a professional voice that says, “Thank you for Calling, to place your order press 1, hear our specials press 2 and for store hours and directions press 3.” This would achieve...

I would link to know if anybody has recommendations for a system that will RECORD all phone calls and is an Auto Attendant…you know, PRESS 1 to place your order PRESS 2 for store hours and direction PRESS 3 to hear about our specials. Basically, here in California we have to tell both parties...

Pakula, Me too please! Thanks!

Wizzle: Who do you use to handle the online orders? Thanks in advance.

Daddio:I ask you, if someone bought a one trip salad bar from your restaurant and a crouton fell off their plate on their way back to the table would you let them go back even though it was not an all you can eat salad bar? I think this puts it in perspective.

Daddio…based on all of your posts around hear your cents are priceless! I really respect you…anyhow, your question is simple. In fact, a few months back I had an actual customer who was walking out the door with a hot and piping pizza----their 3 year old distracted her and she dropped the pizza...

THANKS so much for your replies… excellent. I called the company and they do not have a broker, only a sales rep. I called the CAN (not a case) I needed a “sample” because if you call them and tell them you are thinking of using their product, they are quick to send out whatever you need. I...

Ok… I have a dilemma and I need your opinion. To give you just a little history----we have been EXTREMLY LOYAL to Stanislaus Tomato Products. We use them exclusively for our locations… 3 different varieties of their products. Our recipe calls for 2 cans of one Stanislaus product. 1/2 can of...

We have over 2000 email addresses of our customers who are looking for our emails!!! The problem is I am TOO BUSY with the day to day operations. We use Constant Contact and they seem to ONLY have a do it yourself email template… Does anyone use a service that manages the emails for you...