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Hi Rob, it sounds like that works out to about $12/day. How many orders do you get? Do you have seamless POS integration as others have said is a must for them? If so, how much does the POS purchase or upgrade cost?

Here might be a useful topic where people can share ideas about how to get customers to order from your own site, and not expensive directories. Here are a few ideas I have thought of, but feel free to add more and benefit everyone (except people charging high percentages ;)). []Make sure your...

Online ordering seems to be the hot topic of the day for pizza shop owners. But what about delivery management? Does anybody really care much about that or is the focus far more on just getting the order? And if you care about seeing where your drivers are at (many don’t) and when they can be...

This has been a fascinating thread. I think a few things could be summarized. []People want everything. Full integration into the POS. So how come nobody is mentioning how much it costs to either buy a full suped up POS like the ones people are talking about, or even upgrade or change their...

Oh, ok, thanks. It sounded to me when I visited their website, that a customer visits a page, and enters in their phone number to see their order status. Yes, all of that info has to be in a private link, so that’s kind of relieving to hear.

Hi Rob, thanks for the info. Is this part of the FoodTech POS? How much is the FoodTech POS? I was thinking about offering this sort of delivery enhancement that I’m talking about for a 10 cent flat rate per delivery, no upfront costs, no signup fees, no subscriptions. So if someone didn’t feel...

I really appreciate everyone’s response. I might not bother to do this because the price would have to be so cheap in order to sell (maybe 10 cent flat rate per delivery), that it would take a few thousand customers before any worthwhile money could be made. And I can’t afford a national sales...

That’s a really good point. However, there is still something about that concern that I don’t understand and I might be missing something. If the caller gives you an address with the intention of robbing you, and you go to that address like the order says, naturally they will be waiting to rob...

Hi noreason, thanks for the response. You are spot on correct!!! That’s why in my idea the customer only sees the driver’s location after he selects them as the next stop. He needs to decide when he is sure he is actually going to head straight to the delivery before he marks it as next. So in...

Hi rob, thanks for your input. My question really isn’t so much about driving directions or the restaurant being able to track the location of their drivers (although what I am thinking of will do all of that), it’s about how the restaurant communicates with the customer about their delivery...

Hi paul, thanks for your reply. As far as the driver taking time to make entries. At a fairly slow, careful pace, each delivery will take approximately 5 secs. So 3 deliveries and he is going to spend an extra 15 secs while in the kitchen or out in his car. Is that too much time? You seemed to...

If customers have to install an app to order online, that might not be so good. People already have too many apps on their phone and they are sick of it. If anything is done with a customer, they should be able to do it through their phone’s browser, aka a web application or web page, not a...

Hi, I know there are some good POS systems out there and the newer ones are helping manage deliveries now, where they can track the driver’s location, time of return etc… Does anybody know of any POS system that will also notify the customer when the driver is on their way, and show the...

I would choose cable for reliability. Even though good old copper wires are very robust, phone lines go down in neighborhoods during storms whereas fiber optic and cable are underground.

If the customer is calling from a cellphone, a good idea might be to create a webpage on your site. You send the customer a text message with a link to your page. When they get on the page, it asks the customer if they want to share their location. If they allow it, through a little bit of fancy...

Hi folks. I would have made this a poll, but it’s too general of a question. I am a software developer, mainly mobile apps and websites, not a restaurant owner. I was thinking of some ideas to do for independent restaurants, mainly involving the delivery part. My question is, if there was one...

Yes, the trend is definitely tipping towards GPS of some sort which I think saves time unless you have an experienced driver, which many do not, considering turnover. Paper map is great detail to note. It’s always a fail safe, although if they use a phone, it should be chargeable via the car...

How does the customer track it? Do they have to have an app? Or do they have to be told to go to a certain website? Or, do they just receive a text message? Or do they have to call you? Thx.

I was thinking that drivers probably use something like Wayz or Google maps these days, but I don’t know.

Just my opinion. Laywers and designers are all necessary, but anybody can get those. I would spend a ton of time considering what fruit the location itself can bear, as in, what are the area demographics and psychographics of the surrounding area and how much competition will there be. I’ve seen...