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Thank you so much.

I had this issue with clover a few months ago. It went on for a week and I only had one customer that noticed.

This is a great idea. Do you have a formula that you use or does your accountant take care of it for you?

We normally quote 1/2 hr to 45 min. On busy night we say 45 min to an hour. In bad weather (I’m in Buffalo, NY) we say “we’ll have it there as soon as we can”.

I received several phone calls from a guy claiming to want to set up an account with me to provide food for local hotels. He said he works for the hotel chain and wants to set up accounts so that people who stay at the hotel can order and I can bill the hotel. The number on the ID comes up as...

So if someone called your shop who wasn’t a member, you would direct them to doordash? I would think that would upset your drivers.

So if we take our employees out to dinner, we can only deduct 50% of it? What about an event like a Christmas party?

In NY you have to provide a “healthy meal” :rolleyes:

I was able to get doordash removed from my google listing. I logged into my business account and suggested an edit to my “order online” section. I replaced door dashes website to my own online ordering. Someone from google contacted me and asked if I had contacted doordash and asked them to...

Do your phone lines go down a lot?

Steve can you post where in this you can remove the doordash link?

Were you able to get them removed? I actually intercepted a call from Doordash on Friday. I woudln’t accept their order, they called three times. The customer called as asked why their order was cancelled. I told him that we’ve had very bad luck with doordash and offered him 10% off his order...

Offering dairy free and vegan items.

What if you installed a hose adapter to your sink? Then you could wheel the bowl up to the sink and wash it.

Customer calls, requests delivery. Also requests a “call when you get there”. Driver gets there, calls, no answer. Driver leaves a message and waits 2-3 minutes. There’s no call back and customer is no where to be found. So the driver leaves and continues on with his route. Customer calls the...

We use clover Bluetooth devices with tablets. The customer signs the screen at the door and then adds their tip. We also have online ordering if customers want to order and pay online.

If you had two schedules on the board, do you have issues when those scheduled employees get fired or stop showing up?

We use Prism and it not only time stamps our orders but assigns a sector to them. It’s really a no brainier which deliveries go first, it’s the order in which they come in.

How much money are we talking?

No I don’t use them but I’m under the impression that you don’t need to partner with them for customers to use their service.