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We just recently switched to SoFo after being with Roma for over 12 years (not sure if they are in your area). We were one of Roma’s top customers in this area and we kept complaining to them about our pricing and they kept telling us they were doing the best they could do. They changed our reps...

The sad part is that the police don’t care and won’t do anything about it. There is just so much fraud these days that no one can keep up with it and the crooks find new ways every single day to scam you. We’ve had a couple of occasions with stolen checks and stolen credit cards where we had...

Another tip for audits that was passed along to me by our accountant is – when they are in your store doing an audit, don’t provide them with a comfortable place to work. If they have to stand the whole time they are more likely to hurry and get what they need and get back out because they don’t...

We had one a few years back from the Texas Unemployment. They just looked at my tax reports (941 and reports I had made to the state) and some of my Quarterly payroll records to make sure that the numbers all matched. They are usually in a hurry and if everything is in good order and you have...

Check with Mail Shark. I talked to them a couple of months ago about the very same thing – we didn’t want them to mail, just the printing. I can’t exactly remember what they were going to charge but they do have the scratch off cards in the size that you can do the EDDM.

This is wrong on so many levels

We always think that Papa Johns follows us around to get their new pizza ideas. It never fails…we come up with one and then a couple of months later they come out with something similar. Geez…if they didn’t keep getting their new pizza ideas from us, they would have been out of business a long...

The other thing that we have noticed when we take a “vacation” is that they always seem to have a record week while we’re gone. Maybe we’ll just have to be gone more often 8)

We actually do get to take off for 2-3 times a year. Usually we’ll take off on a Saturday night and come back on Tuesday night. We always try to time it when we know there is no “big” orders planned. We have a manager running each shop and we schedule a little heavier than we normally would...

Need to find out how the rest of you handle checking your driver’s insurance on a regular basis. We are in the process of hiring a new driver and he furnished us with “proof of insurance” which was nothing more than an insurance application dated in January which said insurance would be for...

We are open regular hours tomorrow (3pm-9:30pm). Usually is a busier Monday than normal because we are getting business from the people who are getting home after travelling for the weekend. No one wants to come home and cook a meal when they can get a delicious pizza delivered 😃

We had an AVON rep approach us a few weeks ago about passing out gift bags with samples, coupons, a storybook. It was perfect timing for Mother’s Day – so for the last three days we’ve been handing out these gift bags with every order. They made up 600 of these. They also distributed our coupons...

How sure are you that the two people that you just hired from his shop are not there just to get more “inside” information about your store? Sitting in a parking lot isn’t really going to tell you a whole lot other than how many people are coming in or how many people going out the door. BUT...

Thanks to all for your responses. Actually it was Rich’s who we were trying to get a sample from, but having a problem with getting a vendor in the area who could supply them and a problem with someone from Rich’s contacting us. However, we were speaking with our Roma rep today and she did...

Those of you that are purchasing your gluten free crusts already parbaked – what company are you purchasing them from? We have a customer with an interest in them, but I’m unable to locate a vendor. I have been in contact with one – but they are not responding to my request. I know we saw one in...

We also just had a recent issue with them when we changed our pricing structure. Because their pizza builder system couldn’t work correctly with our pricing we had to abandon their “pizza builder” and use a standard ordering system. Even now it doesn’t work correctly and our pizza prices don’t...

Indie…we use Electronic Payment Solutions 3001 Bethel Rd Ste 108 Columbus, OH 43220 614-451-0419 They have a collection service for any old checks that you might have (but not the guarantee service), but will guaratee payment on your checks that you get returned once you sign up with them. That...

The company we use to collect our bad checks reimburses us for the bad check amount (under $30) in advance whether or not they collect from the checkwriter. We get paid within a month for the check. We just have to make sure that the customer’s phone number is on the check and that they have not...

Personally I hate having it and jumping through all the extra hoops that we have to do to have it. But, I am more afraid of one of my driver’s getting in an accident. It’s already stressful enough having 15-20 drivers out there delivering. Luckily for us we’ve never had to use the insurance, but...

Watch for us in the March issue. We’re the featured shop in the Marketing Marvels column. 8)