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Hi Edy, I have found answers, just none that I like. Thrive has a great demo, but rough reviews. Speedline and Foodtec do it all but they are beyond my budget. Point of Success gets great reviews and has all the tools EXCEPT the mapping piece. It’s a big thing for us given our location and wide...

Jeff, can you guys do mapping now for orders taken on the phone or in-store? For example, someone orders for 123 main street, troy MI → receptionist enters the address and the system determines that they are in Zone 1 that has a minimum of $30 and a delivery fee of $2.

Like how expensive? We are looking at three terminals - one by the phone, one at the front counter, and one at the bar. I’d love a delivery driver tablet for signing out orders, but it’s all about dollars.

So does this mean that POSuccess offers the mapping capability for in-house orders as well or JUST for online orders? Our delivery area is challenging and the map feature is a must. PLEASE let me know!

Might be a stupid question, but why would you want your pick up orders to turn into delivery orders? Seems a good way to trade down the profit you’d make on each order. Why not instead focus on the fringe customer base that isn’t coming in or perhaps focus door to door on an area immediately...

How does EDDM compare with MailShark? Seems like Shark has pretty high monthlies.

I don’t think it’s shady to have someone create an account to use WiFi - think it’s a great way to get emails. $299 though - that’s obscene!

That seems to be the case. Man the Thrive system looks great and seems like it would solve so many issues that we have. Anyone else have experience with Thrive? Most of the posts I can find are from years ago. Thrive Sales has stated many of those bugs have been worked out. How about those...

Currently using a “mom’s basement” special POS and we absolutely need to change but don’t have a monster budget. Got a quote from Revel in the $20k range - not happening. I’ve narrowed it down to Point of Success, Granbury Thrive, and Speedline. I haven’t gotten a quote from Speedline yet...

What were the specific problems you experienced? Are you still with them?

I’ve taken some time to cool off and now must pose the question that’s been rattling around in my brain for the past half hour or so. We have a very short list of customers who have posted a 1* review on Facebook. I’ve replied to those reviews as cordially as possible except the last one where...