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I run a number of stores and this is how I break it down: Based on sales volumes, I determine a percentage of sales 35% based on food goal, determined by POS system, with variance for waste 35% based on labor goal 20% based on inspection scores 10% based on sales building efforts, including...

Re: Online Orders…Do the demographics of a community matte I agree with the ticket average. I have seen an average of 27% increase in ticket average over phone-in/walk-in orders.

Re: Online Orders…Do the demographics of a community matte I’ve got it going in 5 locations right now. Suburbs of the big city, but surpisingly, the more working-class cities seem to be the better areas for online orders. I think the same might end up being true for rural (I’ll find out soon...

You need to remove the belt from the deck, pull the deck from the oven, pull endcaps off and slide the fingers out from either end. (That’s the simple explanation) When done right, it should take you a couple of hours per deck. I have one of my employees do it for a bit of money on the side(he...

Dewar's Pizza Bakery: Yes, I read it. I think it’s unwarranted concern, though. In over 12 years, they have always been there and addressed my needs. Of all the POS people I have met, I think their integrity level is tops. Very respectful, very attentive and always listening to the needs of...

I’m a big fan of Intura. I’ve been with these guys (as a customer-no, I don’t work for them) since 1996, and they’ve always been ahead of the curve. If you want solid reporting and great auditing features, it’s what I would recommend. The service has always been top-notch. I’ve looked at the...

I use MM 360 or 570. I serve thin, hand-tossed, deep-dish. I serve breadsticks, wings, tenders, and all are cooked on the oven. I’d say they’re pretty good. The 570’s are nicer, quieter, but also more expensive. The 360 is in my opinion, the best multi-purpose oven.

George Mills: I agree. George has sold me several LaRosas, and it’s the one that I use. Also, staying away from used refrigeration is always your best bet. Things like leaky coils are hard to spot, so you’re better off not taking the chance. It may cost a bit more on the front end, but you’ll...

I agree with j_r0kk. Ads are hit or miss. The best response I ever got from an ad for managers is when I advertised for managers & area supervisors. I think part of it is that they see an opportunity for advancement. One piece of advice that I would give you in your ad is to specify the type of...

Ahh, yes. Kleenex=tissue. It’s like that with everything. It shows the marketing strength of those who pioneer a product on a large scale. My biggest one is "and an order of Crazy Bread…drives me nuts!

All of these points are good, but sometimes it can be something completely out of your control: An opportunity for advancement. I have interviewed countless managerial candidates who gave that as their sole reason for leaving a job that they loved with a small company. And don’t worry: the...

Anonymous: A little harsh, don’t you think? We’re all pizza guys (and gals) here. No need to resort to childish insults. THe reason why we’re all here is because we love pizza, and every one of us believes that ours is the best. If we didn’t, we would go work with the other guy. I happen to...

Anonymous: Where are you guys at? In my area HH is pretty big. Product is good, maybe because it’s closer to HQ? They are based out of Michigan.

Audit, audit, audit. You have to put a system in place to watch what your people are doing. Don’t ever trust anyone but yourself. If it goes on that long, your system doesn’t work!

It’s a good one J_Rokk. I’ve done them for years. the best part of this is that you can do it on any scale. Sometimes I’ll go all out, hire a doorhanging company and put out 5,000 flyers, and others I’ll send my AM driver out to do 2 or 3 streets. The best part is that you can offer a...

j_r0kk: HA! Of course you are. I stand corrected. Well said j_rokk!

I can feel your pain. Multi-unit supervision is one of the toughest skills to hone. I’ll give you this: Hire for attitude and train well. Nothing within the 4 walls of a pizzeria is that tough to learn. Having the right attitude, patience and leadership abilities is the key. You can’t teach the...

I tried insert disks, warming bags, everything! They all end up having maintenance issues and take a lot of electricity to run. Now I use specially insulated bags that perform as well as any of the powered units that I used before. I don’t know how they work but they do. I have one set that’s a...

I used to go with the stainless floors, but the biggest problem was that just a little moisture and someone’s gonna break their neck. Now I go with a quarry tile. Health Dept. is happy, my comp carrier is happy. I don’t know of any Health Dept. that requires any specific kind of floor. Sorry...

Re: Anyone have a 3-step employee termination policy in plac Document everything! I can tell you from experience that it has saved me time and time again. In order to avoid unemployment, you need to be able to prove that they knew the rules and that they still broke them. Your word isn’t good...