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  1. R

    Detroit Style Pizza Recipe

    There are few threads on the topic that you can find with the search feature, I found this one that looked informative http://thinktank.pmq.com/threads/detroit-style-pizza.14162/#post-87206
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    That moment when you realize. ..

    You are going to toss out a few hundred dollars of toppings and such. We came in to a 75F prep table today. Plenty of freon, evap fan running but no compressor. Started poking around the electrical and found this. Had that happen once before on a True table. Repairman is here now to rewire.
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    Chargebacks

    Very true but such a shame. We added cards in about 2007 when we had a lot of growth in the area and many fast food places opened that accepted cards. People would call in an order and when they came to pick it up they would just walk out when they saw we don’t take cards. Now on a good day we...
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    Repeating Order back to customer

    We repeat back the order when they order for the most part, unless it is a regular that we are comfortable with. Some customers I may repeat two or three times in the process because they have been problems or they themselves seem confused. We normally don’t repeat the order back to the customer...
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    Happy Birthday

    Happy Birthday! BTW, one of my customers had pizza a couple of weeks ago in Steamboat Springs. The pizza they described sounded like one of yours.
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    Handing Out Pick Up Orders

    One place we ate recently ( The Copper River Grill) used a system that sent a text message to your phone when you table was ready rather than the pagers. No lost or stolen pagers, no dead batteries. I was concerned because I did not want to get hounded with txt marketing, but since I picked the...
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    Delivery Mileage Comp??

    I am not a tax professional or a legal expert, but isn’t the 54 cents a maximum allowable number and that number is based upon average operating cost and depreciation of a new vehicle?
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    Switched to a spiral dough hook.

    Thank you Tom. We ran 4 batches of dough last night and everyone was happy with the texture when we were rolling it. When I started adjusting the clearance I recalled having to do this years ago when I bought the last hook, it was hitting the bowl so I increased the clearance. It actually...
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    Switched to a spiral dough hook.

    Right now we have better than a half inch clearance between the hook and the bowl, I can slide my fingers through the gap. Going to adjust it and see how it goes tonight. Thanks Tom.
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    Transferring pizza

    The ones I have tested (prefect crust) say that you cut the pizza on the right sheet.
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    Switched to a spiral dough hook.

    Our dough hook needed to be replaced due to wear from the drive pin so I purchased a reverse spiral dough hook because we occasionally have a problem with the dough ball climbing the hook. Since we made the change our dough feels different when you work it. When rolling dough balls it feels...
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    Mandatory Tipping

    On an order that size I tip those that helped me put it together, regardless if the customer tips or not. I am put off by mandatory tipping in places that have it.
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    Unique last names you've seen????

    We had a regular whose name was Merry Christmas, she got very irate when the girl on the phone said we need her real name. I had a job applicant with the last name of Nicewanger.
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    Time off requests

    glad it is not just me
  15. R

    Lincoln Impinger 1000 belt not moving

    I talked to Mike at MF&B today about my ovens and asked him about Lincoln parts as he used to be my go to person for my 1450 double stack. Since they are focused primarily on their Edge ovens they don’t stock all the stuff they used to for the older ovens but they do still keep some of the...
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    Lincoln Impinger 1000 belt not moving

    If you need the motor and gearbox there is one listed on ebay I know nothing of the seller but they appear to have good feedback http://www.ebay.com/bhp/pizza-oven-parts
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    Health Ins.

    Mine has increased about 30% per year since the exchange went into operation. When we first went on the exchange it went up 50% with an accompanying increase in total out of pocket and no plan covered our local doctors or hospital. I have had my insurance cancelled a total of 3 times since the...
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    Managers overtime pay rules change

    Might as well just burn the constitution for all the good it does lately. maybe if we got all the pocket copies that congressmen are so proud to pass out, put them in boxes, we could heat a few houses next winter.
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    pizza shop sign

    Yeah, it is difficult for me to leave politics out of it because I am a Vice Chairman of our county Republican Party so customers frequently want to discuss politics. Normally we can have very polite, civil discussions and I tend to keep my opinions to myself, telling them I would rather hear...
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    Pizza Hut

    Damn, we are squawking about a $12k price tag to freshen up the place.
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