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I had a friend tell me about a card processor that charges all the fees to the customer rather than the merchant. I smiled as I thought about it but then realized that the customers would dislike the fees as much as I do. I never looked into it to see how it works but I assume it just adds a...

Have you talked to Stanislaus about what you are trying to achieve? They may be able to point you in the right direction as far as the base products and spices to use and get you in the ball park.

I am thinking they should make that red powder coat standard, it looks awesome and would set them apart from other MFGs

On the subject of toppings, which one of you guys is using fresh pineapple? We have been doing pizza in the same location for 14 years now and pineapple has always been one of our toppings. Never had a question or complaint about the pineapple, which is pretty good considering our customers...

In matters like this, Bogedahwy always seems to have good advice. I would follow it ASAP.

What Harley8936 said! Also take a look at the complaints and see if they are all associated with one driver. We recently went through a period where we had several of these complaints, at least one a week, including a customer posting photos on Facebook calling us out for it. It always seemed...

Two things that make everything better, Pesto and Bacon. Except beer, I would not put pesto in beer. Pizza looks great, I would try it.

As long as you have power on all three legs, voltage matches nameplate and wired according to nameplate/manual I would wait for customer no-service people in order to protect your investment. I feel for you man, new stuff should work right away and you don’t need a headache like that ever, but...

Would they allow you to just put in a Lexan divider to section off the portion with the ice-cream or sausage whichever would be easier?

We were actually doing the deliveries. All they were doing was taking the order via their website and then calling the order into the shop pretending to be the customers. They even spoofed caller id to show customers name and number. Way too many things that could go wrong and no way to minimize...

Today they removed me from their website at my request and sent me a long email describing what they perceived as the benefits of their system. They left out the biggest benefit which is they clear about three dollars for making a 30 second phone call.

it is called bringmethat dot com. My big concerns are they are taking customer card info, if some inappropriate charges show the customer may blame us. The site is paying with a different card # so when the customer signs they are not signing their card, also how does the third party deal with...

Without our knowledge!!! I would not mind this except that they are charging my customers a higher delivery fee and a service charge that together equals 3X our delivery fee!!! A woman called today to verify her online order went through because she did not get a confirmation. I told her we were...

We solve that problem in a very simple way, I normally deliver these types of orders. My drivers do not expect to deliver one of these and normally don’t want to because it has been the practice since day one that the tip belongs to those that busted butt on making the big orders. It is funny...

I see no practical use for this, but I think we could sell them. http://www.stupidiotic.com/product_info.php?cPath=9_23&products_id=252

Are any Think Tank members going to the SOFO food expo in Atlanta on Oct 4th?

I was thinking that the # of employees was too small for that volume also. You may want to ask to see receipts for food purchased. You can work backwards fro m the amount of cheese and flour purchased to approximate volume and also overall food costs. Invoices from their main suppliers should...

I still love this story http://www.usatoday.com/story/money/business/2014/09/18/restaurant-fights-yelp/15801393/

In our shop we top with precooked meat toppings both for food safety issues and speed. Half of the items on our prep table also show up either in sandwiches or salads so we don’t want the risk of cross contamination between raw and ready to eat items. Here is a thread from last week concerning...

If you are considering buying into a franchise, by all means go to a couple of their locations and talk to operators and observe how things are working. Franchises have many advantages and disadvantages when compared to starting up as an independent. One of the major advantages is a proven...