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    Yelp- You can have it.......

    Some people are just unreasonable. Period. What annoys me is things like this; Guy calls, wants a large pizza. Comes in to pick it up, said no, he wanted a family size. We try to charge him the difference, he said he shouldn’t have to pay it because he wanted a family size originally. But… he...
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    worst staff turnover rate we have ever had!

    I have some great kids that do really good work but some just can’t be relied upon. I provide them with good pay, good work environment, and quite frankly, an easy job… the big problem with that is they don’t know that yet. I know it, I’ve been through enough jobs to know which ones are the good...
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    Yelp- You can have it.......

    Yelp calls from a SF number at least twice a week during the day. We just stopped answering.
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    Everybody ready??

    We beat last year but not by as much as I was hoping. Still an awesome Wednesday.
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    Papa Johns manager defends store against looters! True courage!

    Yeah, maybe John will give her a ride in his car or something. Where was the owner? I worked way too hard to get what I got, regardless of insurance, I’d be there too. If I had a manager like that, I’d toss her the keys and go open up another shop.
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    Feeling defeated

    I take anything my rep says with a grain of salt. It’s too common to hear him say ‘everyone is up’ and ‘everyone is down’ each time I mention it… for once I’d like him to be ‘Everyone is up expect you’ and than I’d give him a little less doubt. Although I have friends with stores and we keep...
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    Pizza bags: Who do you like?

    I’ve done a few hundred deliveries over the last couple of years, I left one on a porch swing once on a rainy day… I got 2 blocks away and than realized it wasn’t next to me in the car and drove back and got it. Not sure how they disappear but I read about them going missing often. Aside from...
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    Cintas Uniform Co.

    I’ve had no problems with Cintas so far, towels, aprons, and rugs once a week… used to buy them at Costco and wash them once and throw them away but it was a hassle. We have a laundry mat a block away but it was still a pain. Really, I hate that I signed a 5 year freakin’ contract and if I had...
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    So, how was your HALLOWEEN?

    Halloween has always been huge for any pizzeria I’ve ever been involved with, and when it lands on a Friday, you get that other crowd of people who were going to get pizza on Friday no matter what the day was. I don’t quite understand it, I never had pizza when I was a kid on Halloween. I’ll...
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    Caramelized red onions

    I use sweet onions, I use a little butter and olive oil, slice them thin and run them through the oven in a deep dish pan. They really are fantastic, I have called them ‘carmalized’ in the past but have just stuck to calling them ‘grilled’ onions. I portion them in 3 ounce baggies and yeah, they...
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    So, how was your HALLOWEEN?

    Record day by far as well as month, we were well prepared and the crew knocked it out of the park. We always get caught a little earlier and have to play catch up, this time I had everyone coming in at 2 or 3 and we were ready for war by the time we got hit. If anything I was surprised by how...
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    Carry-out bags

    Little Caesars tried that, it was a failure. At first we attempted to sell them, after a year we just gave them away to repeat customers, even after giving them away we rarely saw them again. I thought it was a good idea, I thought people would use them… but nobody really cared. Sort of like the...
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    How to keep pizzas warm - Large Order (for us anway)

    We have a school that orders about 60 every other month or so… of course their first order of the year is on Halloween (but at least it’s at 11:30) and it’s a delivery. We ordered 7 of the xl bags from Bag Solutions, they hold 10 14" boxes. They work good. If you ever have the funds I’d get a...
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    What kind of speciality cheese do you use?

    One thing to add, we like to use our specialty cheeses on our cheese breads. It’s a cheaper alternative for customers who want to try something with feta or Swiss but don’t want to commit to a whole pizza. For example, we have our Feta Cheese Bread, Bacon Swiss Bread, and our Jalapeno Cheese...
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    What is everyone paying for cheese?

    I get LMPS Della Vita blocks from FSA, 2.39 this week. Roma prices me about a dime higher for the same stuff… RD is usually about .20 cents higher although at times when the price jumps real high real quick I can drive up and pick it up for below block price because they haven’t adjusted their...
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    How many hours do you work per week?

    23 hours for me would feel like unemployment.
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    Things NOT to say to a pizza operator

    A lady which always requests extra sauce on her pizza got mad when we charged her .50 cents for it. She says she has a Dominos in her backyard, but comes clear across town to get pizza at our place, and she only wants a ‘little extra’ sauce because all she can taste is ‘bread and cheese’...
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    Halloween Hot & Ready

    We keep them ready almost every night… they hold well for about 30 minutes and they’re always gone within 10 or so. Halloween we might keep different sizes ready as well, should be nuts. Can’t wait.
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    What is everyone paying for cheese?

    It’s on the rise again… when it’s been down it certainly hasn’t stayed down for long. 2.38 for lmps.
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    What is your Unique Selling Proposition?

    Great pizza, great variety, unique pizzas you can’t find anywhere else. Service above and beyond what you get anywhere else in town. We have 3 local pizzerias in town and we just run circles around them, they’re old and stagnant, we’re coming up with new and crazy things each month for our...
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