Search results

Hi there everyone, just wanted all of you to know that my daughter finally got her heart transplant and she is doing great! I have been out of pocket dealing with her transplant for the last 6 weeks, so I’m a little behind on replying to posts that deal with POS and Credit Card processing. I...

Hey Nick, You are right about the “deceptive nature” of the letters that are being sent out to merchants. I always advise merchants to make a call when something doesn’t seem quite right with a processor. It seems to me that some processors know that merchants are busy and don’t have the time...

Effective June/2010, all PIN pads must meet the current PCI DSS encryption standards. Almost all Pin Pads out there now don’t meet those security requirements and most processing companies are trying to help by swapping out the pads. If your processor is asking for $65.00 which includes...

Your current processor has you on “daily discount”, which means they are taking the interchange percentage each day upon settlement and depositing the balance left. At the end of the month they reconcile the additional fees that are due to them. They aren’t doing you any favors by having you on...

The Fat Boy: No one should be paying any annual fee for their processing! I know Cynergy went through a Bankruptcy, but came out of it with no problems. It always pays to review each statement with a fine tooth comb for errors. Good Luck

HannahBananasOnline: I will pray for your success for the coming year! Beyond that I know you will truly be blessed for your generous act of kindness toward those less fortunate in your community. Bless you and your fellow business owners!!!

It is that time of year again! It doesn’t seem possible that this year is quickly coming to a close, and as always, I am reflective over all that I am truly blessed with. It has been a difficult year for my family with my daughter still needing a heart transplant, but we are still very hopeful...

Brad, The only way to determine if you would be saving money is to do an analysis based on your monthly fees and volume. Yes, you would save money by swiping the card, however, you run into the problem of making a pizza before you know that you would have it paid for. So in order to give you...

This, on the surface seems like it is an isolated case, but still is important for those using Radiant/Aloha to be aware of the importance of knowing what PCI DSS version of software you are actually running on your POS System. http://www.bankinfosecurity.com/article … rt_id=1974

I’m sorry but this format is really, really bad. The color scheme makes it very difficult to read and is hard on the eyes. It definitely needs help!!!

Rockstar pizza: Regarding the vendor, with confidentiality an issue, you will not hear back from them. The process is not a quick one, they will get 3 chances to respond to the “claim” that they are surcharging before they are put on the Terminated Merchant File. If after 30 days you still see...

I am going to out of town for the rest of the week, visiting my daughter Kristi (the one who is waiting for a heart transplant). I will, of course, still be answering any emails or questions you may have. I want to wish all of you a very safe, and Happy Thanksgiving and hope that the bounty at...

stebby1: If the transaction is truly a void, and you haven’t settled yet, the authorization should come off the customers bank in 24 hours. The hold is strictly at the discretion of the customers bank, not the processor. If it is a true refund, it can take up to 3 days for the refund to show...

The best way to handle prospective suppliers in the merchant services industry is this: Tell them how much your volume is How many transactions per month Then ask them for a first pass “quote”, which should include: Basis points profit ( if they aren’t talking pass through plus, kick them to...

That is a great story Nick, congrats!

Charles: The chart above has most of the interchange categories, it doesn’t have the Dues and Assessments or the Visa Acquirer Processing Fee.

Anyone interested in having me email them the current Visa interchange chart, please email me. I have yet to figure out how to attach a file on the TT.

Thanks for the support everyone! My blood pressure has finally gone back to normal after yesterday’s incident. I have no intention of changing anything I am doing.

This post if for the person/persons who just called our office pretending to be Bank of America, asking about CardSystems Solutions/Pay by Touch. First of all, CardSystems Solutions no longer exists, they were a processor that suffered a breach in late 2004. We (Card Solutions Inc.) are not a...

I understand your frustrations, I too, have many complaints about how Visa/Mastercard rules and regulations constantly squeeze the merchant. When bad things happen, it is the merchant who is out the money. Is there a better solution? If you are looking at it from the merchants perspective, not...