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NEVER neglect your regulars. Even if you have a record day, what’s going to happen next week, when the regulars are upset at you? I live in a college town where several places close just as soon as school is out for the summer. They never seem to make it more than a few years.

Very interesting. I’ll look into it and make sure it makes it into the article.

That is usually good enough for me and it obviously works for you as well. Is anybody using tests or other screening methods?

This is Ron from PMQ again. When it comes to hiring and training employees, whether current or new, what do you find works best? Do you screen them more carefully than the CIA or do you go with your gut? Sometimes the best workers in the world don’t always make the best first impression!

bodegahwy: Can you email me at [email protected] please? I’d like to discuss this further with you.

It seems that the industry may be going to LCD screens for many applications. Do you see any advantage to continuing to use traditional signs?

Good thinking. Updates would be pretty instant with those.

Hi there! This is Ron Cox of PMQ. I’m researching menu boards within our industry. I know sometimes we don’t give our menu boards a whole lot of thought…they hang above the counter, obediently telling customers what to choose from. Who has some fresh ideas? Any new technology out there that...