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Yesterday, I had someone ask me “Your 8-cut, now that’s 8 slices, right?” only to be followed up by someone calling a few hours later to ask if we make our own lettuce, I kid you not, and they were being 100% serious. I have to think that these people must be trying to buy time on the phone...

I like the sound of ice cream pints, I never thought of offering such an item. Very clever! I was entertaining the idea of doing cannoli and having a few different flavors in addition to the traditional flavor. However, having to pipe each cannoli as they are ordered doesn’t seem efficient and...

We have quite a few requests for desserts and the chocolate chip cookies I have been baking don’t seem to be satisfying the customers sweet tooth. I know many places offer dessert pizzas and cinnamon sticks with icing. Curious as to what others offer in the way of desserts? If you do offer...

We too just received another shipment of order pads and every time I tell myself “this will be the last shipment because we will have a POS very soon”. We hope to make the switch from good ole pen and paper to a POS, realistically, within the next 6 months. The idea of having such a powerful...

I completely agree with you Mike about building trust with your employees and then allowing them to do their job without hovering and micromanaging. I know that I don’t want to work 75 hours a week the rest of my life and the only way I can step back and work less is to thoroughly train...

I like it! :mrgreen:

Daddio, Would you be willing to share with me as well?

I have indeed seen the new food recommendations plate as I am very interested in nutrition. The new “My Plate” of daily recommended food group consumption was born (presumably) out of a lawsuit brought against the USDA by a physicians group claiming that the traditional food pyramid was not...

Off topic, yes, but I couldn’t be more envious of working 3.5 days! In other news, after a slight mental breakdown yesterday, it has been confirmed that indeed we will be taking the much deserved and even more needed vacation in January. :mrgreen: Hallelujah!

We just recently passed our one year mark a few months ago and I am itching to get away for 5 days or so in January when the winter weather is in full force here. My partner and I are at the shop during all business hours and therefore we do not have a manager, just a few cooks and delivery...

After searching the Tank, I found very little relating to the topic of vacations. Given the economy in the last few years, I presume most shops are focused on beefing up sales and trying to stay out of the red rather than sunbathing in the tropics. 😉 I would love to get some insight from other...

I would have to agree with Indie about about the TTD scams. I have had several of these same calls and have come to amuse myself toying with them for a minute or two before hanging up. Another one I have encountered pertains to a phone book type company, Yellow Book or something along those...

That’s a great angle, a delivery vehicle that can make it through any weather. One of our delivery drivers has an old 90’s BMW and just about every person he delivers to makes some comment as to how business must be booming with him driving such a “nice” car. We are talking a $5,000 car here...

Since we are located in a “Main Street Community” they have very stringent rules on building appearance in terms of exterior paint color and signage. The city has been investing much time and money into rejuvenating the downtown area and are attempting to streamline the appearance of storefronts...

Hearty Arti

We currently have one sign on each side of the building as we are free standing with two large parking lots on each side. We are located in a small downtown area on what many consider to be “Main Street”. When we opened just over a year ago, we were told by the landlord that if we put up any...

Hi all, I have been perusing the forum here and there for the past few weeks and have found a great deal of insight and advice thus far. I am ready to take the plunge into the Think Tank, so thanks for having me. 😃 In terms of marketing for our shop, thus far we have done little in the way of...