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Never ever think that giving poor service is an option when you have alternatives.

I follow a lot of markets on this side of the world, and Pizza Hut just launched a new pizza in a pizza menu item called "Double Sensation:. I thought you guys would get a kick out of it. http://www.pizzahut.com.sg/delivery/promos/images/DoubleSensation.jpg It got picked up by: Huff Post...

That is quite possibly the most misleading piece of ‘news’ I have ever seen about Domino’s. It is clearly trying to smear Domino’s Pizza (with the pics and the specific mention that Monaghan founded the company, while leaving out that he sold it years ago).

I spent 2 weeks in a test kitchen making batches of dough with an incremental increase of 2 degrees. The effects on the end bake were pretty eye opening. Getting your starting water temp right so you consistently have the same temp coming out of the mixer had a big influence on the end bake...

Frequency all the time. Frequency trumps quantity in every marketing category. One thing to think about though, is that you want to look at your marketing goals. If it is new customer generation, then hitting your trade area often is by far the best way to increase the number of customers per...

Pizza De Puta: bodegahwy makes a good point, but I also wanted to point this out. If you got burned out in another industry, the pizza biz is probably going to be harder, especially in your market. My best advice is has always been: Never open a pizza place in a town with no pizza places...

paul7979: This is short sighted and goes against every marketing principle in the book. You will always get a better response with frequency. Hitting an area 3 times in 10 days will increase your penetration and orders dramatically over a blanket drop. Not doing what is most profitable and...

Decidion: It is the “much longer” part that I was talking about, you seem to have missed it in your second post as well. With a makeline scale, it literally does take no extra time to do it.

Decidion: Absolutely not true. As a consultant, I see this point come up again and again. Yes, we are all in agreement that throwing a pizza on a scale, hitting tare, looking at the weight is a time consuming process. That doesn’t mean that portion control needs to slow the operation down...

Making a business plan at any point is a very good idea. It allows you to crack open your business and take a look at it from a different perspective. I see people set in their ways all the time when I consult for them. It may be a good time to examine what you do, and make some changes. It is a...

Throw your job on Elance. You will get some quotes, go over them, and choose the designer who makes pages like the one you want made. Trust is kind of a fleeting thing these days. You will be more satisfied with a good web site than with a designer you don’t like.

Yeah. Now that you mention it, I was kind of mesmerizing in a way.

Did you ask him about boatnut’s ovens?

http://media1.teenormous.com/items/ih0.redbubble.net/image.11021684.2455-fc-550x550-black.jpg Yep. I need one of these.

I don’t use Stanislaus, and never have. I stopped by their booth years ago, and they sent me samples, marketing materials, and bent over backwards to do it. They are the kind of company I want to be a customer of. I wish the products they sell were available in my market.

A local sushi chain asked me to do a TV commercial. Here is what they came up with:

You sounded good until you hit seafood, especially constantly changing seafood. That is probably not a good idea. Customers hate change. There are many exceptions to that of course. Take a look at the Strip Club Meat & Fish. They post some awesome sounding stuff daily on their facebook fan page...

Actually, what is your dream store? Might as well start there. There is very little that hasn’t already been done. Nobody is going to steal your concept (and if they do, consider it a complement). Success is based far more off execution than ideas anyway.

boatnut: Really? If anyone I work with told me that, I wouldn’t buy a thing from them. Even if the products were shipped. Refuse shipping and get your money back. How in the hell does a guy who misrepresented his equipment, didn’t follow through on shipping, doesn’t answer his phone, …...