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  1. R

    POS systems

    I have one of the higher end systems. It does all you are looking for and some. Do your homework as there are tons of systems out there and there are a lot of costs involved. I always stress that online ordering be integrated with the pos system. I pay a yearly support fee along with a...
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    Complicated Employee issue

    I’m sure both parties will understand whichever decision you make. It’s a tough call. I personally wouldn’t go back on my word with the new employee . However I would tell him the circumstances and see if he is willing to give away his opportunity … You might be sweating over something that is...
  3. R

    how to orginize deliveries by directions?

    Yes, it’s one of the high end systems. I’ve used it since 2006, and will never get rid of it . Sent from my iPhone using Tapatalk
  4. R

    how to orginize deliveries by directions?

    The delivery app is gps enabled and it pings the store where their location is. The app has an sms option if driver wants to shoot a text to customer letting them know it’s on the way . It has an option for the driver to connect to google maps to help the driver get to destination. Also a cool...
  5. R

    how to orginize deliveries by directions?

    During our crazy times , I’m the delivery dispatcher. I have the most knowledge of the delivery area and I have a general rule of thumb: it needs to be in the customers hands in 10 minutes or less after it has left the store . My drivers use the delivery app that integrates with our pos system...
  6. R

    Socail media reviews

    I read your Facebook page. Your responses to those reviews are professional. I’ve learned after 17 years in business, you can’t please everyone. Let him post all over the place. When people see your response, they will ignore it. Some people have too much time on their hands and like to...
  7. R

    Security Cameras: Who has them? How do you use them?

    I have a 2 camera system integrated with my pos system . It has saved me a few times with discrepancies giving the right change back a few times. Having it integrated with the pos is a life saver. When the drawer is short , it’s easy to pinpoint every sale in the pos… Don’t be surprised if...
  8. R

    Payment depot

    I received my first statement yesterday. Visa, MasterCard, Discover total % = 2.05% Amex = 3.39% Total processing % for January for all cards = 2.11% Very worthy of the switch for me. Sent from my iPhone using Tapatalk
  9. R

    New location purchase price

    Sounds like you already answered your question. Don’t pay a fools tax! Sent from my iPhone using Tapatalk
  10. R

    Pricing Concerns

    Walter , do you have anything in place to counter the “honeymoon” period? Great story you have. [emoji106] Sent from my iPhone using Tapatalk
  11. R

    Pricing Concerns

    If you are having these sales with your new food cost %, it looks like your doing ok. It can be a real challenge bringing a place that catered to low prices up. I always say " concentrate on making the best product you can and giving great service " and you will see repeat business. The above...
  12. R

    Pricing Concerns

    You can’t survive on $5 prices. You already know that. I’ve had much success bundling items and getting the check average up. Customer will perceive they are getting a value. Your situation is difficult as the previous owner was in the pricing game. I had a little Caesars open up down the...
  13. R

    Anyone use Singleplatform from Constant Contact?

    Steve , I was instructed by them to sign up and cancel before the free trial is up in order to correct the errors all over the Internet. I did vent to them about "extortion " and no one had any “right” to put up my menu … They were actually pretty pleasant about it . Sent from my iPhone...
  14. R

    Anyone use Singleplatform from Constant Contact?

    I signed up for single platforms 30 day trial. After that , it’s $99 a month. They will fix the menu issues we are having all over the Internet regardless if I stay on with them or not. Sent from my iPhone using Tapatalk
  15. R

    Martin Luther King Jr. Day - What to expect?

    I’m always open on mlk day. It’s a chance to gain customers from your competitors who decide to close. Sent from my iPhone using Tapatalk
  16. R

    Minimum Wage Increase.

    I pay tipped minimum for drivers and they must declare tips. They still make $20-$30 an hour and far more then my inside help. Sent from my iPhone using Tapatalk
  17. R

    Tracking Delivery drivers times / timers / tech tool?

    An “eagle” or “hustler” eliminates the need to be constantly supervised. We all wish we had them. Sent from my iPhone using Tapatalk
  18. R

    Tracking Delivery drivers times / timers / tech tool?

    Our pos system does all this stuff. Even alerts me when a driver is stationary for more then 3 minutes on the road. My guess would have a spreadsheet for them to sign in and out each time. I was tired of people going missing for extra time on the clock. As soon as my pos had this upgrade , I...
  19. R

    Does this quote for delivery insurance seem good?

    My insurance company doesn’t ask any questions. I just pay the premiums. Sent from my iPhone using Tapatalk
  20. R

    Payment depot

    Paul, I process $25,000 a month. I scrutinized my last statement and am shocked that my processor is adding a half a percent onto interchange. I’m supposed to be on interchange plus 5 cents. Payment depot sent my a clients statement with similar volume and 50% keyed in / 50% swiped...
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