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Hello Tankers, I currently use the standard Doughmate dough boxes and am in need of ordering about 50 more, but being on the west coast, the shipping on them from NJ is over $700 on a $900 order. Yikes! I know there are quite a few manufactures of dough boxes that are compatible with the boxes...

So I get two calls today from operator-assisted relay services. We’ve received orders from these services in the past, so I don’t hesitate to take them. First one asks for price on Large Pepperoni pizza. I tell them the price and the next thing I hear is “I would like to place an order for 100...

I just sent out my first batch of menus today using my own postal permit. It was a lot easier than I thought and I’m saving a ton on postage. I asked the postal guy how long until I can expect to see my menus hit the homes. To my amazement, he said tomorrow. Ok :shock: , that was about a week...

I have a Subway Sandwich shop opening about a hundred feet from me and I’m not entire sure how it’s going to affect my business; particularly my lunch biz. I’ve enjoyed being the only restaurant within a quarter mile on a fairly busy road. But now, I’m going to have to share the lunch business...

To try to build up our dine-in business, we recently introduced an eating challenge where 2 people attempt to eat a 24" pie in 45 minutes. If they do it, it’s free. There’s been a lot of hype built up around the challenge, but I haven’t had too many people actually attempt it. We’ve had about 12...

Tonight, I had one of my best drivers do something that I still can’t believe. I should preface that she has always been a good employee and has been with me since I opened in 2007. I’ve never had any major problems with her. So here it goes… My driver goes on a routine delivery with bill total...

Valentines has been a very good day for us in the past, but I’m not sure what to make of it being on a Sunday. We usually open at 2 on Sundays (vs. 11am every other day). I’m wondering if I should modify my hours for that day. Thoughts?

a) http://ecx.images-amazon.com/images/I/31G44S018CL.SL500_AA280.jpg b) http://sheffcat.com/images/PizzaEquip/Utensils/Rocker_knives/PC22_small.jpg c) http://www.nexternal.com/fyc/images/12-0471.jpg d) http://www.topgourmet.co.uk/acatalog/HIROCK18BLL.jpg e)...

I couldn’t be the only one that has this problem. It’s annoying and my CC company is telling me there’s nothing they can do. When I take a CC order, my merchant services will preauthorize 15% over the ticket price to cover a gratuity if the customer chooses to write one in. Ok, no problem. The...

Can I adjust the syrup flow on my Pepsi machine myself or do I need to call their tech? The reason for asking is that I think the last tech purposely adjusted the brix so I use more syrup. I’ve had several customers tell me that the soda tastes too sweet. I never had that comment before the...

I am in the process of hiring 5 teenagers this summer and it’s going to cost a whopping “zippo”! I’m going to have them do odd 'n end type jobs (cleaning, portioning, handing out flyers, etc.). Payroll is through my local county employment office (from Fed fund), plus they take care of Workers...

I have an employee that has called in sick for the past 3 days. With all the news about the Swine Flu, is it legal for me to ask him to get a doctors note stating that he is fit to return to work?

Is anyone totally satisfied with their linen service?

I’m working on the 3rd revision of my menu since opening. Lots of my items have add-ons such as meatballs with spaghetti, chicken with my salads, etc. Which is better? Having a less expensive base with add-ons or bundling the entree with the add-ons together and subtracting the add-on if the...

Long story short, my distributor has decided not to carry my usual sauce (Stanislaus Full Red Fully Prepared). They neglected to inform me until I tried placing my weekly order and the system said they were out. I called my rep and she did some poking around. Come to find out, another client of...

I was at Wally World yesterday and saw one of those digital picture frames on the clearance rack, so I bought it. Went back to the restaurant and took some pictures of appetizers and had them rotating on the digital picture frame every 5 seconds. Low and behold, I had several customers order...

Anyone else having a dead Monday? It seems that when we turn the clock forward or backwards, it always messes things up.

Here’s an idea that I tried last night… I bundled a Large Pepperoni, Cheesy Bread, a 2L Soda, and a box of Girl Scout Cookies. Although the discount was less than a dollar, we sold a bunch of them. It’s a Win-Win-Win. Plus the indirect benefits of showing community support makes it even better...

No, this isn’t about raising cows and pigs. This question has to do with the white sauce that makes even the phone book taste good. How do you manage your ranch? Do you charge for it? Give customers an “allowance” based on their purchase and charge for extra? That’s what I do, but it still...

I was in a pinch today. I closed during the day on Monday, so I missed my linen service this week and was completely out of towels. I put my “lightly” soiled towels in the bowl with some water and dish soap. Turned it on and voila… instant washing machine. And did you know that Middleby...