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Is Speed line the overall consensus best system to use? Anyone using that doesn’t like? Pros/cons

Worldpay is automatically enrolling businesses in Upside. They send out an email (mine went into spam) saying you need to opt out or you will be enrolled. If you see daily small amounts coming out of your account you are paying for upside. It was $4 here, then $6 there. Different amounts...

Switching from world pay. They are charging a fee to provide the information on the gift cards. Its around $1500. Playing with a couple different ideas, ie making new processor pay it etc. Anyone had any luck avoiding this fee. In the end im just done with worldpay.

The pin that holds the hook is broken, and will not come out. Hobart can not punch it out, and is saying I need a new agitator. The hobart part is over 1k. You can find a direct replacement part for $200. Just wondering if this is a simple job. It seems from the manual it is. Hobart however...

Where are you guys getting custom boxes from? Seems like since the west rock/star merger prices have skyrocketed, (even above standard price increases we are seeing in everything)

What are you guys paying in credit card percentage fees for online orders? My credit card in dining is sub 2.6%, however, online ordering uses a different processor and I’m at 3.8%. They are telling me its because online orders don’t have a physical card.

I have point of success in couple of stores in micros in one. I see Point of success recommends Big Holler. Any pros or cons, or other online ordering companies I should look at?

Ive always, just bought used dough trays as I come across them. Stores are busy enough and I’m tired of all the mix matching just going to replace them all. Looking at over 200. Anybody have a brand they recommend?

We originally used Grande cheese until Roma/PFG stopped carrying it. We then switched to a northland whole milk/part skim blend. When our volume went up we were able to start having a 5 cheese blend made for us by northland. Whole/Part/Asiago/parm/romano. About twice a year we would have a batch...

Just curious what everyone is paying for their gift cards. Using vantiv. The $30 month fee and $1.00 a card seems high. Just curious if that is the going rate etc.

For those of you with fountain soda what are you guys paying. I was at $71 for 5 gal. They just raised it. Curious what everyone else is paying

We currently mix our sauce with a wisk, which of course lead to inconsistencies when an employee gets lazy. I have seen some people use this on a drill, however I could see my health code having a problem with this. How are you guys mixing...

In my satellite store I have a old Middleby oven. Ps314. This weekend it starting acting up. It will run fine for about an hour. Then the burner will shut off and cool down for 5 min. The time is important. The temp is not. We changed the temp around thinking that it needed to get down to a set...

Do you guys do them for all employees? My manager wanted to do them for everyone. I do them with managers and asst managers, but I think just everyone would be a waste of time.

Never really done much advertising but competition is increasing at both stores so need to be ahead of the new openings. I have a few questions on mailers. For those of you that do eddm mailing yourself. Did you find it cheaper to go through someone like mailshark to have your postcard...

Anyone have any tricks of getting a hold of Middleby. On hold for a hour, then left a message. No contact for a day. Closet service person to me is two hours away and wont trouble shoot over the phone. Tells me I need to trouble shoot with Middleby.

I have a little middleby oven. Its a model 314-4. I think this is a 200 series Came out of a schlotzsky’s. I use it in my little store. Anyways the conveyors every once in a while speeds up very fast. It is doing more often now. I have opened the control panel and tightened all the wires. There...

They called me today. I normally get Thermal paper from posworld. They were $20 a case cheaper. Anyone ordered through them? No shipping or tax. Just wanting to make sure not signing up for a scam

Any of you guys located in or near Ft. Walton

For those of you with Bar Experience. What is the magic % number for bar COGS? Like the 30% food benchmark. Is there one for Bars?