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    Hey Nick, Is the drought in Georgia affecting you?

    Nick, Just was wondering if the water shortage in Georgia was affecting you in any way… Sara
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    Employees are entering coupons wrong...what can I do?

    I would appreciate some help here. We have discounts and coupon specials that we offer such as “Free appetizer with purchase of x-large pizza”, “Buy one pizza, get the second one 1/2 off”, etc. Each of the discounts have certain restrictions such as free appetizer does not include the Combo...
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    Point of Success question about Voided Orders

    To all of you using Point of Success… Is there an existing report that shows the detail of a voided order? For example, if an order is entered in and the customer never shows up, we void the ticket. Can I see the detail of that voided order somewhere? I’m thinking there should be a way, but I...
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    New Marketing Idea

    Hello everyone, Just thought I would share a marketing idea I just saw in an issue of “Cooking for Profit”. It is a magazine that we receive, compliments of our local gas company, but it is based out of Wisconsin, so maybe some of you receive it also. Anyway, they suggested creating a postcard...
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    Rory Fatt's Restaurant Marketing System

    Anyone use it? I received their information in the mail, but I’m not sure if it is worth sending away for or not. His material contains a lot of testimonials from happy customers, but you know how that goes, you’re never sure what you can believe. Any of you have a testimonial that I could...
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    Having one of those days...

    Just having one of those days and so I was looking for some encouraging words from this great pizza community that I am part of. Weekend sales were not as great as I had hoped for, just got done writing checks for quarterly taxes and sales tax, need to pay the rent, thinking about other bills I...
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    Phone policy for employees

    What do you all have in the lines of policies concerning the use of phones (both restaurant and cell) by your employees? I am trying to define some rules for my employees, so I was interested in any input. What I have so far is the following: No personal phone conversations while you are...
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    Black Book POSTCARD

    I was just wondering…has anyone ever tried sending out a Black Book Letter type offer on a postcard? It seems to me that if it is the great offer that people go for (and the word “FREE”), then wouldn’t a postcard get the same results as the letter, but for a much cheaper price? Or am I missing...
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    Incredible Pizza Company moving in behind us

    Here is our situation–thought I would see if you guys had any helpful insights: We are located in a strip center. Behind us (our back door faces their parking lot) is a former Georgia Carpet Outlet and Target store building. The Target has moved and in its place is now a church. The GCO is...
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    How do you get the word out?

    I see so many great ideas out here for ways to bring in more business (customer appreciation days, Superbowl specials, lunch specials, etc.). My question is: when you are the small, independent pizza place, what is the quickest, cheapest, and easiest way to get the word out so that your event or...
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    Need advice on some wording...

    I would appreciate help with some wording that will be going onto stadium cups to be sold at a local high school’s basketball games. We will have our logo, name, address, and phone number on there. I want to add some wording to offer them free soda when they bring their cup into our restaurant...
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