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Or at least a good starting point for a commercial batch. We want to have a biscuit-centric brunch so I’m looking for a very solid formula. Thanks in advance.

I’m thinking of making an investment to switch from Full Service to Counter Service. It would require about $10k in investment to move some walls etc. At least half of my competitors have this type of service. You would pay, sit down with a number and wait. It would be self service soda fountain...

We grind our own sausage and, last week, the grinder just cracked and stopped working. We ordered a new one and it will not spin. We tried our pelican head and have the same issue. It turns briefly and then stops though the main mixer still spins. After some digging, we discovered that the...

After almost 5 years, the poly on our oak bar top is in need of being re-done. It’s gotten sticky and difficult to clean so I’ll have to belt-sand the old poly. I’d like a harder finish this time but I’m also concerned about the amount of down-time for the bar. I’ve used Cabot marine grade on a...

We messed up. We made it right. The guest was ecstatic. And then she tipped my server $4.00 on a comped bill ($80 bill plus a cake we bought for her husband). Here’s the exchange for your amusement. What is wrong with people! I know I have to take the good with the bad, but sometimes you have to...

Our kitchen floor is way to difficult to clean. First, it is very crowded with two small alleys ~3’ to walk down and things stored in every nook and cranny. Second, there is only one large floor drain which is partially covered by the dishwasher. The other 2 are small circular floor drains...

To recap, ________’s malfeasance was that she consumed a lethal amount of alcohol and came into Next Door Pizza. While there, she and her friend conspired to belittle and, ultimately, physically assault another of my employees. ________ stole alcohol while no one was looking. Then, as the piece’...

So there’s a Loyalty App created here in KC called Front Flip. It’s been around a year or two but has really taken off. The hook for customers is that they get to “scratch off” a coupon on their screen with each visit. You can then publish offers to these folks and you can track usage, etc...

We’ve struggled with portioning for a long time. I’ve tried different methods (stadium cups, scales, etc). However, in March, we just went back to measuring cups. We put signs up showing how many cups for each pizza and, more important, how the cup should look (level not full). One poster shows...

To those of you considering advertising on Facebook, consider this. I have been experimenting with different types of Facebook posts over the past few months - Photos, free pizzas, contests, straight advertisement posts, informative posts, feedback posts, etc. Thought I’d share the following...

I know the dough is simple, but all the recipes I find are small batch/residential. Anyone got a scaled up recipe that works. I assume it’s the same as neapolitan? How long is the rise? Any tips or tricks? Can it be done in a standard deck oven? It appeared that Peace in Chicago was using...

Anyone ever heard of this: www.thewatercoolr.com It’s a site where sales people can vent anonymously about customers they call on. Check out the review of me (allegedly my business but really, just me): Notice that all I did was ignore him. Does anyone in sales think this is a good idea...

So the Durbin Amendment is great - some relief for interchange rates on Debit transactions. But I don’t quite understand what constitutes a “debit transaction”. If I have a debit card with a Visa logo (they all have them now) and do not put my PIN in, is that still a debit transaction? I was...

We’ve had a couple incidents where our thin crusts get very black on the bottom on the high spots. The charring is uniform and occurs well before the pizza is cooked (we cook at 550 on stone decks). Today we had the issue and I noticed it was only on the last few pizzas we sheeted. The last few...

One of our two exhaust fans blows a breaker when it tries to start up. The fan spins freely AND when I give it a little push and then throw the breaker, it works fine. Once it turns off again it does not restart without a push. Any off-premise diagnoses? Thanks in advance. Patrick Cuezze Next...

Not looking to expand necessarily, but saw an opportunity today. It’s a 2 year old pizza place I know very well. I like the area and know why the business wasn’t successful based on my experiences there and a pretty good knowledge of their operation. It needs a divider wall built and I would...

I posted about this earlier, but thought I’d hit you guys up for some input. I’m forming a street team of Moms to help promote my business. In exchange, they earn points toward gift certificates. I’m looking for some more really creative ways for them to earn points. Here’s my list so far...

for…wait for it… My cook having a water bottle with a lid on the line. He wrote it up and everything. So I guess I kind of get it - touching food, then the lid, etc. But jeez. He could’ve just told us and had him throw it away. Of all the things I have to worry about from a Health inspector...

So I’m finally switching from quicken (check register) to a full fledged accounting system (Accountedge for Mac). I’m having a little bit of trouble wrapping my head around recording daily income. Our daily income comes in the form of Gross Sales which includes sales tax. That’s easy enough. I...

I have a Capsule Pak walk in cooler that has functioned well for the past 4 or 5 months after some problems with getting the pressures adjusted and sealing holes in the walk in itself. Recently, the threshhold broke and the humidity (i suspect) caused the coils to frost up pretty good. We...