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I’m genuinely curious about this one, since I’ve seen a lot of discrepancies over the years between what kind of person people think they want to hire, versus the type that actually work out. A great employee doesn’t need to be a genius or work like a slave, but they should be proud of where...

I’m not usually the touchy-feely type, but I really like this guy’s blogs and management philosophy, I think it is really applicable to the restaurant delivery industry and is right on as far as motivating people goes. His blogs about rethinking customer service are excellent and thought...

I know that they’re not traditionally thought of as a pizza shop item, but I’ve been playing around with making them the last week or so, and I think they have a few things to recommend them. The dough is remarkably similar to pizza dough, differing mostly in using butter instead of olive oil...

Over the years, I’ve worked for a number of different shops and worn a lot of different uniforms, and have drawn some conclusions about the drawbacks of many of them, and how to improve them. In addition to the many technical problems I’m going to list, I offer that most delivery uniforms are...