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Well Paul, you can think what you like, and I don’t have any surveys, but the story below describes a pizza driver in Cleveland (my city) who was shot last weekend after making a delivery. So it wasn’t a set-up, they either saw the driver or saw his car. Obviously signs are intended to make...

Our store hasn’t had enough car toppers for years. Usually I like to wear one. We just got a new set, they light up and are rechargable. They are very nice. But we have also had at least 3 armed robberies against our chain in the past month, plus the robbery attempt against me. So I have...

It was a pretty quiet night until about 12:30 when Mike told me I was next up for a delivery to 805 Longson. This is literally just about 3 blocks from our store, a very quiet and safe neighborhood. I wouldn’t have had a 2nd thought, except for this newspaper article...

NicksPizza: Not at all, have fun with it and good luck!

barteaga4: If you win, I’ll mail you the gift card.

Pizza Delivery Stories will once again sponsor a free tournament based on the 2008 Mens NCAA Basketball Tournament. The tournament will be hosted by Yahoo! http://tournament.fantasysports.yahoo.com/t1 The group id is 41992 and the password is sausage. First prize will be a gift certificate for...

Re: open all night, New Year’s Eve !?! I am a driver and have worked the last 3 New Years Eve’s. We close at 1 AM on Fri & Sat and 11 PM on Sunday. Much to my dismay, we kept this schedule last year even though NYE was a Sunday. Generally we are busy, but also overstaffed, especially early in...

Mostly sports or sports talk. Occasionally some music, preferrably alternative or punk but I also mix in some classic rock, pop, even country.

Nice link, thanks! And a very nice review of your shop.

Our official policy is employees get 50% off on dine-in or carry out and 20% off on delivery. This is off the first $20 of the order (max discount is $10). Usually there is 1 crew pie per night, at the shift manager’s discretion, and soft-drinks from the machine are free. Employees also share...

Bubba: How many deliveries per hour do your drivers take? As a driver, I would certainly agree to this. I average 2+ deliveries per hour so I would be getting $3 less in wages but $6 more in mileage reimbursement. Assuming your drivers take more than 1 delivery per hour, how are you going to...

Re: Specialty drinks: How they can help fatten your bottom l We’re doing “strawberry lemonade” for dine-in customers only. They seem to like it, but I don’t have any numbers.

We have implemented online ordering a couple months ago and we get at least 2-3 orders per day, and growing. We are a “Big 3” franchise. Our online order system is NOT integrated with our POS. It comes in on a separate computer which makes a loud chirp until the order is acknowledged. Someone...

We have not taken checks in the 3+ years I have worked at our pizzeria. Reason is, too many bad checks, and most people now have credit/debit cards we can run over the phone.

Just last week I posted this about a waitress who was not entering beverages on her orders and got caught. http://www.pmq.com/tt/viewtopic.php?t=3492

MM: This is Pizza Hut. We have soda and beer, but she is too young to serve the beer anyhow.

Kris: Not the case here, it requires a manager code to remove or “void” an item, and the voids show up on a report. This would have gotten caught way sooner if that was happening. I’m pretty confident there never was a ticket printed with the drinks. NicksPizza: I’m actually “just” a driver...

We have a waitress (age 17) who no longer works for us, as of last week. I asked one of the shift managers why. We are between GM’s and our District Manager is helping out. DM seated a table & got drinks. Waitress then served the table. DM cashed them out later and there were no drinks on their...

Not quite the same but as a franchise, we sometimes get employees transferred to our store who have worn out their welcome at another store. We have a driver right now who is a solid worker, she got transferred for being lazy (with prep work & dishwashing). It was a good wake-up call for her...

As a driver, I can say, this is what’s important to me: Money. Hourly rate, enough deliveries (tips), and a fair reimbursement rate (for mileage / deliveries). Schedule. I’m a part-timer and I have the schedule I want at my current shop. I would only switch if I knew I could get the hours I...