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When I moved from deck bake carry out only to full service, the decks would not keep up so got conveyor. 3 years later I want to move back to deck as that is the best pizza hands down. Still have our ovens. How can I let customers know that we are going back to deck bake; the pizzas will taste...

I’d like to begin hanging door hangers around town and in our delivery area. One kid I asked had an interesting question: do I get gas mileage? How do you all handle door hangers? Our town is small and he can walk to most all, but to get the word out to our delivery area he would have to drive...

Our county has 15K population. We are in a very distressed area (high unemployment) and I have countless people coming in every day asking for donations. Everything from cash to Chinese Auctions/Basket Auctions, for Relay for Life to covering funeral expenses to helping cover medical costs… you...

I have a POS and the employees clock in/out. I have told them that if they clock in early because we had an unexpected rush or something happened that they needed to, to let me know and write in on the schedule, otherwise their clock in time will be as their schedule. Every week I adjust the...

I’m working on revamping our menu based on the contribution margin concept this time. Right now it’s the basic Appetisers, Salads, Pizza, Pasta, etc. I’ve sat through a couple of seminars (few years ago, memory fuzzy) where they’ve talked about the ‘dogs’ ‘plowhorses’ ‘stars’ etc. and menu...

OK so back to the original question lol. How long has your POS terminals been lasting on average in your restaurants? Should I be agast that I have to replace them after 4 yrs of use?

paul7979: Interesting about the Harbortouch. Arrow has me locked in with Mercury processing and as far as I’m to understand they are the only ones I can use with their system. The pos terminalI have is an all-in-one with the credit cards and I pay $99/mo for Arrow support. Nothing with Mercury...

I should probably be more specific…what has been the lifespan of your POS systems? I bought mine in Feb 2008. It went down a few weeks ago and I had to spend over $600 to send it back and have it repaired. Now it’s down again and back in the shop. They are telling me the NCR computers are aging...

I posted this question in the POS Topic Board, but I don’t think there is a lot of traffic there. So I’m hoping it’s ok to ask here… Does anyone use Arrow POS? Do you ever have problems with that system? Thanks!

Anyone have Arrow POS? I’m interested in knowing if you’ve had success with them or only problems. Thanks!

I am so appreciating all the help so far! I had a little pizza carry-out for a couple years and we could see the need for getting into a larger place and offer sit down. So a year and a half ago we renovated and moved into what was supposed to be a turn key restaurant. I’ve been plagued with...

Thanks everyone. The hardest part about being new to having help - is knowing just exactly what that help is supposed to be doing. And I’m getting the feeling it’s not what I need her to be focusing on.

OK so adding her labor in, my percentage from Jan-Aug 2012 is at 45%. The question is, how to drop labor down 20%? The only way I can think to do it is put her on a scheduled shift and start cutting other employees. BTW my food costs are 40%. Between labor and this - I’m dying.

I actually have so many questions for this topic but the one most pressing is with regards to labor costs. My GM is salaried so does not clock in/out. My POS will run a labor report but I feel without her included, the report is inaccurate. She feels her costs should be put into restaurant...