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    Own 3 shops in Beautiful Asheville, NC

    Established in 2000, our shop is the original pizza shop known to all the locals. We purchased the shop in 2008 and have grown it to a second full service DELCO, dine in and drive thru, a third location is currently under construction in a very untapped market. gross sales $500,000 in 2014 with...
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    selling the shops!

    Not an easy answer but I will try. We have found that in this line of work, in order to get it right most of the time, you really need to be there working along side of your staff every day - seeing your food, hearing how they treat your customers, etc. Food is not our forte…business is and that...
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    selling the shops!

    Anyone interested in relocating to beautiful Asheville, NC? We are selling our 2 shops - with a third location 90% set up. Great buy and great income for someone who wants to be more hands on than we have been. It is listed on Bizbuysell. Message me for info.
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    worst staff turnover rate we have ever had!

    Awesome replies, especially Got Rocks - you nailed it. Always amazes me when we take a $60 delivery to the worst run down trailer you could ever imagine. Do you know how far $60 can get you at the grocery store? Most retail jobs/fast food around here pay minimum wage so my $8.50 an hour is not...
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    worst staff turnover rate we have ever had!

    Not sure if it is nation wide or just locally. The work ethic is TERRIBLE lately. Age bracket mostly 20-30, enthusiastic at interview, tells everything we want to hear. Drivers are at $5.50-6.00 per hour, plus $1 per delivery plus tips. Insiders at $8.50 plus tips. Why do they suddenly develop...
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    Time to sell - how to prepare

    Please stop bashing the 5k per store per week. I am sorry if we are not a “million dollar store” like many of you on here. We never will be and don’t try to be. Our shops are in 2 very small towns with populations of 6-8k each. Between salary and perks, we clear over 100k per year, and do not...
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    Time to sell - how to prepare

    Business + Lease. We have no debt on any of it and are actually quite realistic about what price to ask - far below what the broker even suggested. No desire to sell it to any employees - they are kinda the reason we’d like to get out of it.
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    Time to sell - how to prepare

    The time has come. To sell. 2 small shops ($10,000 per week combined) , 7 miles apart in small towns. Can someone who has been in my shoes direct what steps to take to prepare for the sale? Should I sell together or separate since they are so close in proximity? How do I keep my employees from...
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    employee handbook

    yeah, there are old threads but no links…just replies that say “email me and I will send you one”.
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    employee handbook

    Anyone willing to share a basic employee handbook with me? Thanks in advance!
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    need ideas to add menu items

    Hi friends. We’d like to expand our menu in a simple way…add more sandwiches and perhaps salads…but I really want to stick with ingredients I already use to reduce potential waste. Our web address (designed by yours truly 😉 ) is chowtimetogo.com. I’d love some ideas from you all on what I can...
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    poor customer service

    We do give bonuses when employees go over and above - like having 0% mistakes on the computer, coming in extra to work. We feed them for free on busy nights. Not sure if it’s the pool of people we have to hire from (poor demographics, high unemployment rates, crime, drugs, lack of education). An...
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    poor customer service

    Ugh. What is the magic formula to get employees to think outside the box? For example, we had a customer come in earlier today with a $5 budget to eat lunch. My employee tells him basically “we have nothing on our menu for less than $5” and let the customer walk out the door (I chased the man...
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    success with mailers

    $1,064 for 1 month or for 1 year? I am sorry, I could not stomach spending $1,000+ in one month to get what has been historically a 2% return on the coupon use. Gulp. Thanks for your great response though!
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    success with mailers

    Hi. I am meeting with a sales rep from a company who does monthly mailers. We have never done this type of program before and would like to hear some feedback on the pros and cons and what I can expect to be budgeting for this type of marketing. It’s the type of mailer that is like a flyer with...
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    How much could a big chain delco opening effect my sales

    Your worst nightmare became our reality 4 months ago when PJ opened right across the street from us. Big chains coming into small towns just sucks. Our sales overall are down 30%, weekends are the worst now with what used to be a $4,000-$5,000 weekend - we are lucky to be at $2,000. It’s...
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    Gluten Free Pizza

    Can the gf crust be frozen? I agree it is probably a fad but we have one “alternative style school” who are a pretty large account that said they are going with another shop in town who offer gf crust.
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    Gluten Free Pizza

    Could someone out there educate me on gluten free pizza? Isn’t there a proper way to handle it if you want to offer a truly gluten free pie? Also ideas of brands of gluten free crust would be great.Thanks.
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    employee issue - should I worry

    I just hired a young man to be a delivery driver for me. He has been okay so far (been with us a little over a month). I found out today his girlfriend is the manager for my direct (and shrewd) competition. Do I need to be concerned and should I say anything to this young man? Thanks for any input!
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    New competition effect question

    Same thing here…Papa John’s came in to town - right across the street from one of our stores. When they first opened, it was pitiful, like an invasion of aliens - we watched their delivery cars driving up and down our street all night long while our phones remained mostly silent. Then their guys...
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