Search results

I have Pizza Pans, Full Size Sheet Pans, Rolling Rack and some new pizza bags for sale. They have been stored and I no longer have a use for them. I have 50 14" Anodized Stackable Pans already seasoned. 10 12" 5 16" 71 Full Size Sheet Pans 12 New Nylon pizza bags which will hold 2-3 14"...

Kris: I couldn’t agree more with Kris’ comment. We do the same thing by being there to answer the phones by 9. I may have several orders scheduled by the time we open @ 10:30. We also are very punctual. If there’s a possibility I can’t meet their delivery time, I give them the option of a...

Who are you dealing with @ DT? Are you dealing with one of their reps or with their main office? This sounds like somebody that doesn’t fully understand what you’re asking for.

Check your PM

Have you tried rebooting the print spooler from the server? That usually resets the printers.

Solutions Gal: I would definitely be interested. I’m definitely looking for a way to lower my cc fees

I know you’re beating yourself up over this one, but there’s no reason to. I agree with Fireside in the fact that she should have been more organized and told you exactly what type pizzas she wanted. I think you went above and beyond for this customer (probably several times if I know her type)...

Have you tried going into “utilities” to do a repair on your data base? This must be done after the day’s closed and before you take any new orders in the morning. Sounds like you have a damaged file and it’s causing your system to slow down.

If you bought the system new from DT, you have support included for a certain period of time. For the password, try the last 4 digits DT’s phone #, especially if you bought from DT in Texas. Did you not get any training when you bought the system? That’s the first thing I had to do was set up...

We get these requests frequently also. When we first opened, there were only 3-4 schools in our district, so it wasn’t too hard to donate to each one. Now, there are about 20 schools in the district, many of which are not in our town, so don’t buy from me. We had to cut down on the donations...

I don’t post a lot, but I read just about everything that’s posted. I sometimes have a short fuse to my temper when someone continually challenges everyone else’s comments in a thread. My family was in the restaurant business 43 years ago and I’ve dabbled in it off and on since then. My husband...

Re: Question about POS & Stealing in a Sit-Down Restaura Integraoligist: If I’m not badly mistaken, that’s the only ticket transfer there is. It is there so that if a driver clocks out on the wrong delivery, you can remove the ticket from one driver and give it to the correct driver. I’ll...

Re: Question about POS & Stealing in a Sit-Down Restaura Changing ownership of a ticket pertains to the order entry & cash out functions of DT. Transferring Tickets is changing a delivery order from one driver to an other. Both can be controlled by the Security Levels you looked at earlier.

If you’re using DiamondTouch for your timeclock, you can set your pay periods to start and end whatever day you choose just be going into Period Labor and creating a payperiod. If it were me, I’d pay the extra two days on the pay period you currently have ending 10/31, making it end on 11/2...

I’d have to agree with Wizzle on this one. IF it was a new customer who had never ordered before, they might not have seen a menu with the toppings listed. However, if I’m “allergic” to a particular food, I’m going to ask what the toppings are. Recently had a customer come in and order hot...

I’m located in Roanoke, Texas and have had DiamondTouch almost 6 years. Prior to that, we had PizzaFast for almost 6 years, only replaced it because the equipment was getting old. I know you’ll read negative about DiamondTouch because everyone has their own experiences, but I have had absolutely...

I don’t think you have much of a complaint since you didn’t ask him about prices before you ordered. I have always asked for at least a “ballpark price” before I committed to any order for anything, even when my salesperson was my son. He quoted me menus at one time and I could buy 50k pieces...

When gas approached $4 a gallon, we increased our delivery charge from $2 to $2.25. We hear an occasional grumble, but nothing bad. When we went from $1.75 to $2, that seemed to affect tips for about 2 weeks and then the customers went back to tipping as usual. They all realize that gas is...

We are a higher volume franchise store. We have experience with the large pizza orders, but this was a first with this volume of wings. We have a better product than the Big 3, so our prices are a little more expensive. We don’t try to compete with them on pricing because our product & service...

brad randall: We get into our store by 9am every day and “open” at 10:30. Our phone is sometimes ringing when I unlock the door. I start taking orders and scheduling my lunch deliveries. We have some customers that order 2-3 weeks in advance for meetings and luncheons. If a particular time...