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actually, the purpose of the additional data centers is geographic diversity. we were occasionally running into situations where there was nothing wrong on our end and nothing wrong at customer end but a problem somewhere in between was blocking traffic. i.e. something like a peering problem...

Harry, you are 100% correct. But the big issue is the phones that companies choose to use. Some VoIP companies have a higher monthly price but give you “free” equipment. In the immortal words of…I have no idea who said it first, but “There Ain’t No Such Ting as a Free Lunch”. So these companies...

It gets even worse if you are trying to hire for a well paying tech job! I REFUSE to hire new grads. I post an ad for an experienced programmer (starting $85K). One person shows up unshaven, in a grubby T-Shirt with a slogan on it that would get me banned here if I repeated it, shredded jeans...

Steve, just saw this post. We had an issue a while back with some of the messages from the contact form going into a black hole. If you are still interested please do reach out to us. We strive to respond literally within minutes, and are currently adding about 30 customers per month. Sorry you...

I always recommend having cellular backup Internet for business VoIP. PizzaCloud will turn away customers who will not allow them to install that. When comparing VoIP companies make sure that all the features are included (not costly add-ons). Things like call queuing, call recording...

JohnwithJ, we are very up front on costs. Standard package for a carryout/delivery restaurant with 3 to 6 phones connected, a fax or efax line, the cellular backup Internet and ten phone lines/call paths is just $155.00 per month. Less for smaller shops, a little more for larger ones. You do pay...

I would not recommend going with any VoIP system without cellular backup, or some other backup Internet. I have actually turned away customers who would not let us put in the cellular backup, unless they were on fiber Internet and swear that they never ever have outages. You know why - when does...