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  1. M

    Payroll software

    Payroll is always a touchy subject with owners and sometimes staff. But take advice from bodegahwy - you get what you pay for… I urge all employees to go on direct deposit and I am now going away from Inuit and have found one I can offer all my clients. Basic price for a pizza shop that pays...
  2. M

    How are these repeat return/mass email results?

    Unless I was having a large party on Thanksgiving eve - or a family of 12 - that’s alot of pizza (3 large!) A “sale” is only good to those 5 who wanted it. Maybe next time look at your average delivery or takeout and market that or a discounted item to pair with it. Only time I like the 2 for...
  3. M

    Sales Projection Spreadsheet Accuracy

    I would listen carefully to those on this site. If you listen to others who have done the “trial and error” it will cut down on your frustration. I love projections and forecasting - because there is no wrong answer!! But do not fall in LOVE with them - they are only designed to give you a...
  4. M

    Switching to full service

    Well your biggest challenge is staffing. Increased cost and an increase in customer service. Start out with a offering it only during dinner hours - 5pm -close so you don’t have to staff all day long. this will keep your current customers happy and maybe some new ones will prefer the waiters...
  5. M

    Taking Checks - Week of June 13-19

    Yup - just stop taking checks last week. Only the owner can approve or take the checks of known customers. To much hassle to chase down the bad check writer and not worth the cost to use a collection agency. so cash or plastic…waiting for the plastic fees to go up of course.
  6. M

    lost 2 sales tonight

    No worries… I think several have mentioned not to get yourself into a price war… … You have handmade pizzas, fresh ingredients and can more flexible than the big chains. But never be afraid to say “no - can’t do it” Also - if that happens again - work up a long-term relationship. Maybe it’s...
  7. M

    The Power of Facebook...

    do you have payment online as well? do you call to confirm order? Problem with any fake orders? Cool order system…I can make a pretty mean online pizza now!!! lol!!!
  8. M

    CC Transaction Fee questions

    If your net price is 3.15% of the gross then you maybe in the right range. Visa & MC are usually the same rate. AMEX is higher as wells as Discover. Also do you have electronic checks that go through the same processor?? They don’t make it easy for you to understand and they never will.
  9. M

    Help with my menu - it's a mess.

    One question was - if this is a take out menu then how do you fold it? Always put your phone number & website on the Front also your hours is helpful (to me anyway - I want to know if I can pick up a pizza a 10pm or not) Need to line up the sizes with the dollar amounts - center the sizes the...
  10. M

    What should I expect from a franchiser

    I am sure the independent owners on this board are independent for a reason. They want to call the shots. Franchise provides you - one with no experience - a good base - good instruction and hopefully good name recognition. But you are still only as good as your last pizza. Franchising costs you...
  11. M

    Offer received on store

    Well to bad…stuff happens. You would think that going thru with the lawyer it would be a good deal. My guy has had some soft offers for super low bids…people are certainly looking for deals right now.
  12. M

    Credit Card Dispute

    Ask them how come other merchants can get away with no signature for under $25?? How much was the ticket? You probably are SOL plus more with the other fees involved … Write it off as a promo!!
  13. M

    ADP Payroll

    Well I know this is not the place to throw an ad in for payroll services - so I won’t. But payroll is one of those items you MUST have correct - not only for your sanity but your employees and regulations. So if it works - no need to fix it - just negoiate a better price. (and ADP is way...
  14. M

    Manager performance tools

    Looking to set-up a new manager with incentives. Any templates out there? – based on food cost/labor/ sales?? thanks –
  15. M

    Some feedback please!

    Steve - you can advertise on a budget and many have suggested how. – Postcards - door hangers - e-mail - business to business - – Do you have a local newspaper. invite them out for a visit - let them know about the construction. – what about the construction workers - they have to eat - offer...
  16. M

    Picture Perfect Pizzas

    yes having experience working with an ad agency and a franchise. It really requires many takes and painstaking detailed layouts to get that perfect photo!! You can guarantee that no prep rations etc… are used here. Each pepperoni is laidout carefully as well as selected carefully… And sometimes...
  17. M

    Food Cost calc - including gas surcharges?

    Hey a quick general question - Are you separating any fuel surcharges if broken out on the invoice or are you including the total amount in with the food cost? I guess this question could apply to shipping or freight costs as well.
  18. M

    10th year, just started taking credit cards

    Welcome indeed!! cost plus 5 cents each trans seems pretty cheap. Usually it is fee + % of total. 2 days is normal for visa/mc - amex is the worst they take 3-4 days + alot more expensive. in your town it should increase quite a bit with tourists etc, not always carrying cash. Plus with...
  19. M

    lunch sales

    Increase Lunch Sales? – a couple of ideas come to my head. Know your target… Is there a High School nearby ? or college? promo or flyers in that area. (whole pie - free soda —whatever) Lunch catering. Offer a free lunch to the person ordering, usually they are the ones who suggest you! You...
  20. M

    food cost ??

    bodegahwy - WOW - looks like you have a great handle on this - great job!! How is your labor percentage??
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