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How about a special offer BEFORE the race promoting the race and encouraging people to get their orders in before you are having to shut down. Or even a carry-out special for people to pick up something before they go and watch the race.

Rather than hijack an earlier thread about Mercury/Point of Success…we’ll start this new one. We have been Mercury/Point of Success users for over 6 years. We had a discussion with Heartland last week and it looks like they can save us about $1000 per month on our credit card fees if we switch...

We too have struggled with lunch business over the past 15 years. 7-8 years ago we made the decision to not open for lunch on Mon-Weds and we at 3:30. We are open all day for the remaining 4 days of the week. We made up some lunch specials that have the tax factored in the price so that they...

We’ve fired about 5 or 6 customers in 15 years. These are customers who complained with about every order or abused us by continually getting free food. We politely tell them by phone or letter that we are sorry we don’t seem to be make their order the way they would like it so they would be...

Here’s a copy of the response I received from my state representative. Thank you for contacting me regarding financial regulation and the Dodd-Frank Wall Street Act of 2010 (P.L. 111-203). I appreciate having the benefit of your comments on this matter. I share the concerns of many Texans that...

We have not used E-verify (although I’m now going to go and check it out), but for the past few years we have used the Social Security database to verify that SS numbers match the name on the card presented to us. In 10 years, we have only had one that did not match. Never been audited for I9’s...

We have taken a different route with our boxtoppers. We do a mini newsletter that changes each month to top our boxes. It’s a way for us to communicate special news, promotions, hiring notices, and also include a couple of coupons to use the next time they order. Since we change them each month...

Merry Christmas! It’s wonderful to be a part of a group where we can all share information, success stories, and gripes about this pizza business we love so much. Much business and success to all of you in 2015!

Have not…yet, but we actually bought a couple of packs of raffle tickets at the dollar store last week and were going to come up with some way to use them.

We are in the process of expanding our store and possibly adding a small dining room section. This is going to require us to build another bathroom for customer use. Actually, we had never thought of putting in a baby changing station in the restroom…but this recent news story about a local...

Open regular hours at 3:30pm. Usually does better than a normal Monday. Gotta feed all those hungry people that have been out of town all weekend and don’t feel like cooking when they get home.

We had the exact same thing happen to us 1 week from our insurance expiring. We sent all the requested info and then we heard nothing and our e-mails to them went unanswered. We were quoting Worker’s Comp, Hired/Non-Owned, and our Property Ins. Luckily for us, we were also getting quotes from...

I think e-mail marketing is still one of the greatest way to reach your current customers. These are the people that signed up to receive your emails because they want to hear from you. When they don’t want to hear from you any longer, they unsubscribe. Also, you should not base the success of...

We recently had the opportunity to visit the Memphis area and took a quick detour over to the PMQ headquarters in Oxford, MS. We thought we would be there for just a quick visit and introduce ourselves, but ended up spending about an hour there. We met everyone who is responsible for putting...

I found this information which indicates it’s a penalty of $100 per day that you don’t notify your employees. My accountant advised us to have our employee’s sign and return a form that indicates they received this letter and keep it on file. http://www.pacificawealth.com/affordabl …...

We’re all out working hard and enjoying the good life (lol). We had record weeks at both of our stores last week. Hope ya’ll are doing the same 🙂

Have to totally agree with Kris. We have about the same EXACT scenario. First store open 10 years doing well. Opened 2nd store thinking we were just going to double our profits. We still have to devote 90% of our time and energy to the first store because it’s the one making the money that has...

Remember when you were a kid and would sit and read the cereal box in the morning? The back of the box had jokes, riddles and interesting facts that you always found interesting (or at least I did). We have a friend who owns a couple of shops (Big 3) and they did a study that showed people...

We’ve had that problem in the past as well. I thought about insituting a policy that if we find out you discussed it because someone complains to us, you lose the raise. That would be a good incentive to keep that information to yourself.

I think it also depends on the style of business that you have or the way you interact with your customers. Personally for us, we like to be a “neighborhood” pizza shop and advertise ourselves that way. We personally like to do all our own posting so that our FB fans are interacting with us...